Inside Sales

OVERVIEW

The Inside Sales Representative will engage in selling products to our customers with elevated customer service through face-to-face & remote interactions. Their goal will always be to create meaningful, long-lasting relationships.

ON-SITE JOB

Will report to 4928 US-85 Williston, ND 58801

COMPANY CULTURE

PSC employees must be ambitious and eager to work. Our company culture embodies successful collaboration and transparent communication. We are a team and realize it takes more than one individual to achieve excellence.

EDUCATION

Bachelor’s degree from a four-year college or university is preferred.

EXPERIENCE

Industry experience is favored but not required. Applicants must be eager to learn and open to instruction.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform with essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Build and maintain customer relationships
• Greet and field walk-in counter sales as well as inbound telephone inquiries
• Research answers to technical questions for customers
• Make outbound follow-up calls / emails to potential and existing customers to qualify leads
• Sell products and services
• Provide product demos to customers on request
• Prepare RFQ’s, following up with customers in a timely fashion
• Prepare sales orders that are requested or are a result of converting RFQ’s
• Estimate ETAs to customers, based on knowledge of vendor production and delivery schedules
• Prepare daily CP report of business transactions
• Partner with outside sales representatives fulfilling customer transactions
• Investigate and resolve customer issues on service, quality and other items
• Manage customer returns including requests for repairs
• Attend periodic customer appreciation events
• Perform other duties as assigned or requested