Assistant Community Manager

CVG Properties is growing and is actively searching for an enthusiastic Assistant Manager to join our team at Stonebridge at Paradise Valley in North Phoenix. If you want to join property management team that is focused on providing residents a great place to live and a company that understands YOU are our most valuable asset - Apply today!

We are actively searching for an Assistant Community Manager for this well maintained 384-unit community. Previous property management experience is preferred for this position.

Our Work Perks include competitive base compensation, monthly bonus potential and a comprehensive benefit package that includes:

• Monthly Bonuses
• Medical / Dental Coverage / Vision Coverage
• Paid Vacation
• 401(k)-Retirement with Company Match of 50% of every dollar contributed, up to 3% of annual wages
• Educational opportunities/reimbursement toward career goals and development
• Excellent growth & promotion opportunities
• Great team environment with a company that understands that YOU are our most valuable asset!

The Assistant Community Manager is responsible for conversion of telephone and walk-in prospects to leases, resulting in maintained and increased occupancy, and the inherent responsibility to effectively communicate to existing residents and establish a successful renewal program. A brief summary (not all) of some of the duties and responsibilities are included below.

Job Duty Summary:

• Takes on supervisory responsibilities in absence of the manager, provide "in charge" responsibilities for the property and staff. These responsibilities include being "on call" 24 hours with pager, managing and delegating staff for maximum performance of their respective job functions.
• Respond effectively to telephone inquiries to generate prospective resident visits to the property. Maintain a call to show ratio of at least 65%.
• Show and demonstrate apartments, utilizing sales skills to demonstrate market ready product and availability to close prospects. Maintain a deposit to show ratio of at least 50%.
• Follow-up with prospective residents.
• Monitor telephone and walk-in traffic at property via welcome cards and traffic logs.
• Walk model tour route and opens models daily to ensure quality presentation.
• Obtain lease information and complete lease applications.
• Conduct required credit and reference checks. Set up and maintain lease files.
• Prepare and process resident service requests.
• Assist with resident problems and complaints concerning rent payments, service.
• requests, etc.
• Assist with preparation of newsletters and promotion flyers.
• Assist with the planning of community activities and events.

Qualifications:

• High school graduate or GED. Associates or bachelor's degree preferred.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
• 2 or more years on-site as a Leasing Consultant and/or Assistant Community Manager; will consider 3 years supervisory experience in a customer service-related business with appropriate certification(s).
• Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action.
• Must possess a positive attitude and the ability to smile under all circumstances.
• Achieve Fair Housing certification prior to interaction with prospects or residents.
• Competence in personal computer skills, keyboard, internet search, math, including Yardi, Microsoft Office Suite including Word, Excel, and Outlook.
• Knowledge of OSHA laws and regulations.
• Participate in training in order to comply with new or existing laws.
• Be able to work evenings and weekends.

CVG Properties is a proud Equal Opportunity employer, m/f/d/v.