Outside Sales

Position: Outside Sales Representative

Location: Eliot, Biddeford, Sanford, Kennebunk Maine- In Territory

Salary: $52,000.00 + Commission

Reports To: Area Manager

Job Summary:

Responsible for promoting the entire Sanel NAPA line of products and programs in addition to selling the store's services, increasing sales as well as increasing market penetration through new and existing accounts. Represents primary communication link between assigned accounts and the store. Should fully implement and support Sanel NAPA and store-initiated programs and follow store policies and procedures. This local sales position has responsibility for calling on & supporting new and existing customers for the store.

Essential Functions:

• Adhere to all safety policies and procedures.
• Able to establish and maintain good relations with customers by providing courteous, efficient, and professional service.
• Excellent at prospecting and cold calling skills while maintaining current customers and business needs.
• Proactively initiate, contact, manage and develop leads on a local basis.
• Achieve personal sales and profit quotas.
• Identify specific needs of customers and align solutions with Sanel NAPA's offerings.
• Keep apprised of new product introductions and opportunities for current and future sales.
• Demonstrate knowledge of current sales promotions and ability to process consumer rebates and customer registrations.
• Demonstrate ability to sell product features and benefits.
• Develop long-term relationships with customers.
• Participation in programs and events.
• Report to management on customer relationships, pipeline, forecasts, and new prospects.
• Provide strong customer service including solving customer problems, complaints, and questions in person or by telephone.
• Handle difficult customers and problems in a complimentary manner.
• Report any problems immediately to management.
• Demonstrate a pleasant, and helpful personality.
• Adhere to Sanel NAPA company policies, Professional conduct code and appearance and dress standards.
• Schedule and participate in training and complete all on-the-job training activities.
• Improve technical and product knowledge necessary to achieve ASE "parts specialist" certification.
• Show excellent communication and organizational skills professionally.
• Attend scheduled sales meetings supporting a team environment, while striving to be the 'top performer' and driving business to the store.
• Assist in collecting past-due accounts as required.
• Perform in a quota driven environment.
• Must be willing to work flexible hours, including evenings, weekends, and holidays.
• Positive, enthusiastic role model who has personal drive.
• Able to work retail hours and at any store location as assigned by management.

Education and Experience

• High School diploma or GED required.
• Strong proficiency with Microsoft Office Suite, SharePoint, database experience and video use (Zoom/Teams) required.
• Effective communication skills as well as strong presentation and written skills.
• Ability to design and make regular verbal and electronic presentations at store, corporate and executive meetings.
• Proven ability to set and execute daily, weekly, and monthly agendas. Must be flexible and able to operate in a team environment.
• Satisfactory Motor Vehicle Record required.
• Able to diagnose problems, collect information, establish facts, draw valid conclusions, and resolve a variety of operational issues ranging from ordinary to complex.
• Able to Interpret and explain instructions, processes and policies including financial, inventory and operational reports, to establish programs and procedures, identify, and define operational problems where limited standardization may exist, and recommend a plan of action to resolve the problem(s).
• Ability to respond rapidly and effectively to changing requirements on short notice.
• Personal qualities of flexibility, integrity, and confidentiality.
• Acts in a professional manner by approaching others in a tactful manner; reacting well under pressure; treating others with respect and consideration regardless of their status or position; accepting responsibility for own actions, following through on commitments.
• Provides superior customer service to internal and external clients, customers and employees.
• Strong leadership qualities and the ability to complete assignments with little supervisory oversight.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to:

• Wear the proper personal protective equipment for each task, including, but not limited to, safety boots, safety glasses, hearing protection, gloves, hard hat, dust mask, etc.
• Regularly lift and/or move 10 pounds, frequently lift and/or move 25 pounds and occasionally lift and/or move 40 pounds.
• Ability to reach with hands and arms and use hands to finger, or handle objects, tools, and controls.
• Ability to stand, walk and climb stairs regularly.
• Ability to bend, twist, squat, stoop, kneel or crouch frequently.
• Ability to talk and/or hear frequently.
• Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.
• Ability to work both indoors and outdoors regularly in all elements.

Hiring Process:

Application- Phone Screening- Predictive Index Behavioral Assessment- 1st & 2nd Interview - Job Offer

Perks and Benefits:

• Career Growth Opportunities
• Employee Discount
• Holiday & Vacation Pay
• Personal & Sick Day Pay
• Health, Dental & Vision Insurance
• Short & Long Term Disability
• Life Insurance – Company Paid & Voluntary
• Accidental & Critical Illness Insurance
• 401(k) & Profit Sharing with company match
• FMLA & Bereavement Leave

If you're passionate about driving, customer engagement, and want to be part of a dynamic team, apply now! This is more than a job; it's an opportunity to grow with us. Don't miss your chance to become a valued member of our team. Apply now and start your fulfilling career journey!