Construction Scheduler/Customer Service Rep/Office Admin

Multimedia Solutions Group, Inc.

Dallas, TX

$17 to $19 Hourly
Full-Time

Job Description

Multimedia Solutions, a proven leader in designing and building innovative Audio, Video and Automation solutions, is seeking to add a Front Office Administrator to our Farmers Branch office. We would prefer someone with experience with dispatch, customer service and accounts receivable.

Responsibilities:

Scheduling and dispatching multiple crews
Coordinating with builders and homeowners to accurately schedule service calls, low voltage, security, and audio video installs
Upholding billing procedures and assisting with receipt of customer payments
Answering phones in an often busy environment
Greeting clients at the door
Other administrative duties and paperwork for managers
Assisting with data entry, filing and other clerical duties

Desired Skills and Experience:

Minimum 2 years of relevant customer service/administrative experience, with knowledge of Audio/Video or construction industry preferred
Must possess excellent verbal and written communication skills
Strong computer skills, knowledge of database software, Microsoft Office, email and electronic calendar systems with the ability to learn new programs
Must have strong organization skills and the ability to manage multiple tasks, projects, and personnel and be able to adapt and shift priorities.
Self-sufficient, self-motivated, organized, reliable and punctual. Self-starter with the ability to maximize efforts daily, without daily supervision.
Professional Demeanor and good people skills.