Area Coach - San Luis Obispo, CA

Cotti Foods, Franchisee of Taco Bell, Wendy’s, and Pieology has an excellent opportunity for a highly-skilled and motivated Area Coach who is deeply passionate about growing their career in the Restaurant Industry. Currently seeking a candidate for our Taco Bell stores in the San Luis Obispo area.

Scope of Work - Including but not limited to:

• Oversees 2-3 restaurant locations.
• Absolute uncompromising execution of the highest standards of OSHA, local health and safety codes, and company safety and security policy.
• Accountable for coaching and training various levels of management to achieve operational excellence.
• Is involved in the process for new employee orientation and monitors training processes to ensure the quality of training of team and managers.
• Works with Human Resources on employee relations matters including but not limited to hiring, terminations, or investigations.
• Creates and maintains a safe environment for all employees and guests.
• Determines, gathers and identifies information related to chronic or excessive repairs and maintenance issues.
• Develops and maintains management staffing levels; drives full management staffing for each location in the market; commits to the selection process; monitors staffing levels to anticipate sales seasonality.
• Encourage a top-line orientation through operational focus.
• Ensure that correct operational procedures are followed at all times.
• Lead employee recognition and motivation efforts throughout the market.
• Partner with each General Manager in the market to build and reach sales goals.
• Provide leadership for each manager in the market to ensure guest satisfaction.
• Provides needed employee relations assistance to managers and is proactive in addressing employee relations needs in the market.
• Utilize available reports to identify opportunities.
• Revise and/or formulate policies and promote their implementation.
• Supervise staff from different departments and provide constructive feedback.

Required Skills/Abilities:

• Able to make quick, appropriate decisions, and take action.
• Act in a friendly, courteous, and helpful manner towards guests and subordinates at all times.
• Communicate viewpoints and concerns to employees in a constructive manner.
• Capable of making quick and appropriate decisions.
• Detail-oriented with the ability to multitask and prioritize.
• Demonstrate patience and a positive attitude when delegating tasks and giving instructions.
• Present a tidy appearance with good hygiene.
• Strong verbal, reading, and math skills.
• Strong computer literacy.
• Take ownership and responsibility to solve problems.

Qualifications:

• 2-3 years of successful, high sales volume, operational management experience in the Quick Service Restaurant industry or retail environment.
• Basic business math and accounting skills with strong analytical/decision-making skills.
• Dynamic, energetic, and positive leader who is proactively driven to get things done the right way.
• Excellent organization and time management skills.
• Good communication skills with strong interpersonal and conflict-resolution skills.
• Proven ability to drive customer satisfaction, financial performance, and employee satisfaction.
• Strong leadership skills around coaching, developing the team, driving culture, problem-solving, executing tasks, and achieving results through others.
• Minimum 50-hour work week availability.
• Must be willing and able to pass a background check
• Valid Drivers License is required

Physical Requirements:

• Able to lift 10-40 pounds, reach with arms and hands, stand, and walk for long periods

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• San Luis Obispo, CA: Relocate before starting work (Required)