Director of Engineering

Director of Engineering – Remote (Arizona preferred)

This position can be based anywhere in the US, Arizona preferred, and must be willing to work West Coast hours.

About Us:

Exact Payments is a leading provider of high-performance payment solutions for bank partners, software platforms, and omnichannel merchants. The Exact team has extensive experience building and supporting payment solutions, which processed more than 1.2 billion transactions and $180 billion of total purchase volume (TPV) in 2021. Today, we are at the forefront of the FinTech trend of embedded finance, with a focus on delivering embedded payments capabilities to Independent Software Verticals (ISVs) that enable a seamless payments experience for the ISV customer.

Exact Payments is in Scottsdale, AZ and Vancouver, B.C., Canada. In November 2020, Exact received funding from Platform Partners, a private holding company headquartered in Houston, TX. The investment by Platform has positioned the company for a period of rapid growth and product development to expand our capabilities within the embedded payments space and fulfill our mission of propelling high performance digital commerce. We value innovation, collaboration, integrity, accountability, responsibility, empathy and open-mindedness, and are looking for people who share these same values to join our growing team.

About this Team:

The technology team is a core team within Exact Payments. Operating at the forefront of innovation, we embody agility, speed, and precision in our approach to software development. With a firm commitment to iterative and agile methodologies (Scrum and SAFe), we navigate the ever evolving landscape of technology with finesse.

At Exact Payments, we don’t just keep up with times, we shape them. Our team thrives on modern practices, leveraging cutting edge tools and processes to stay ahead of the curve. Every member is empowered to drive consistent business value through their technology skills to ensure that our solutions not only meet but exceed expectations.

We pride ourselves on our flat organizational structure where every voice is heard and every contribution matters. Our team is the place where challenges are embraced, learning is continuous, and excellence is the standard,

We are seeking an experienced Director of Engineering to lead our talented team of software engineers and developers and own the SDLC process.  

Position Responsibilities:

As the Director of Engineering at Exact Payments, you will play a pivotal role in driving the technical direction of our platform and leading a team of 9 software engineers/developers. You will work closely with cross-functional teams to design, develop, and deploy scalable and robust solutions that meet the evolving needs of our clients in the payments facilitation space.

Leadership: Provide visionary leadership to the engineering team, fostering a culture of embracing Agile and its cadence, accountability, collaboration, and excellence. Set clear goals and expectations, and mentor team members to achieve their full potential. Manage and allocate resources effectively.  Maintain a customer focus (e.g. ask: what would our customer do?)

Technical Strategy: Develop and execute a strategic roadmap for our technology stack, ensuring alignment with business objectives and industry best practices. Stay abreast of emerging technologies and trends in the fintech space to drive continuous improvement and innovation. Must meet sprint goals.

Team Management: Recruit, onboard, and retain top engineering talent. Manage team performance, conduct regular performance evaluations, and provide constructive feedback to foster professional growth and development.

Project Management: Oversee the planning, execution, and delivery of engineering projects within defined timelines and budget constraints. Collaborate with product management and other stakeholders to prioritize initiatives and allocate resources effectively. Own the release process.

Architecture and Design: Lead architectural discussions and decisions, driving the design of scalable, reliable, and high-performance software solutions. Ensure adherence to coding standards, best practices, and quality assurance processes.

Collaboration: Foster strong cross-functional partnerships with product management, design, quality assurance, and other teams to deliver integrated and cohesive solutions. Communicate effectively with stakeholders to gather requirements, provide updates, and address technical challenges. Ensure proactive communications between Dev and DevOps teams, design and deliver a plan for regular read-outs.

Risk Management: Identify potential risks and dependencies early in the development lifecycle, and proactively implement mitigation strategies to ensure project success and minimize disruption to business operations.

Position Requirements:

Must have experience working in an early-stage tech company, where both strategic leadership and tactical execution are part of the job.  Must like to build and rally a team.

Bachelor's or Master's degree in Computer Science, Engineering, or related field.

Proven experience (10+ years) in a leadership role overseeing software engineering teams, preferably in an early-stage company in fintech or payments-related industry.

Deep technical expertise in software development, architecture, and design, with proficiency in programming languages such as Java, Python, JavaScript, or Typescript.  Proven scrum practitioner – Agile (SM, CSP, Safe)

Strong understanding of cloud computing technologies (e.g., AWS, Azure, Google Cloud) and modern software development practices (e.g., Agile, DevOps, CI/CD). Cloud Solutions Architecture Certification is a plus.

Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to non-technical stakeholders. Problem-solver.  Translator from product language to engineering language (alignment).

Demonstrated track record of successfully delivering large-scale software projects on time and within budget.  Ruthless prioritizer.  Establish and enforce SD best practices (unit testing, integration, testing, pull requests). Ability to lead by example in architecture, design, and coding best practices.

Strategic thinker with a passion for innovation and a commitment to driving continuous improvement, but, because of the stage of our company, also tactical executor; must love to build.

Leadership qualities such as accountability, integrity, empathy, resilience, and a collaborative mindset.

Continuously demonstrate growth in domain expertise.

Not Required, but Beneficial Capabilities:

Change agent, people magnet (attract candidates from your network to join our team), calm under pressure and high EQ managing the team.  

What We Offer:

We are a team of passionate professionals working together to propel high-performance digital commerce for our partners and clients. We value accountability, collaboration, integrity, raising the bar, and respect and are looking for people who share these same values to join our growing team. We offer a comprehensive benefits program including:

• Medical: Comprehensive health plan through United Healthcare covering both the employee and family
• Dental: PPO dental plan through Delta Dental, a leading carrier with national coverage.
• Vision plan through VSP covering annual eye exams as well as reimbursement for glasses and contact lenses.
• Life Insurance/AD&D: Company paid Life Insurance and AD&D with coverage for 1x annual salary.
• Short term & Long-term Disability: Company paid short term and long-term disability insurance.
• Medical & Dependent Care FSAs: Pretax Flexible Spending Accounts for out of pocket medical or dependent care expenses
• Paid Time Off: in addition to federal holidays and sick days, we offer accrued vacation days of 15 days per calendar year
• 401k: Save for retirement with pretax contributions to a 401k plan and immediate vesting of the employer contribution.

Exact Payments is an Equal Opportunity Employer. All candidates are welcome to apply.