IT Scrum Master Manager

We currently have an opportunity for an IT Scrum Master Manager to join our Corporate IT team in our Canton, MA; Salem, VA office or remotely nationwide. Responsible for the support of company applications, technologies, and/or infrastructure across the organization, serving as a business and technical liaison between internal and external customers. Manages cross functional planning and project teams in the establishment, design and implementation of new or revised systems and programs. Manages direct reports, providing timely and insightful direction and coaching on roles, responsibilities, business strategy, and customer-driven culture expectations.

Responsibilities:

• Provides leadership and oversight to direct reports and team by establishing goals, providing coaching and feedback, evaluating performance, and supporting development and training initiatives.
• Establishes and maintains strong business relationships with both senior and operating level business leaders across the organization, customers and vendors.
• Be a thought partner to the team and business units, providing recommendations for improvement of business processes by leveraging existing IT capabilities and/or defining new strategic IT capabilities.
• Acts as the point of contact for escalated department/team issues and facilitate the prioritization process.
• Keeps abreast of new technology developments.  Understand and maintain technology standards and guidelines. 
• Manages and leads projects and project life cycle; accountable for identifying needs, securing commitments and monitoring progress of deliverables. Meets scheduled milestones to ensure project/program objectives are met.
• Responsible for communication of project progress with senior IT and business leadership.
• Participate in key IT and assigned business unit governance, planning and initiative review teams, committees and meetings.

Requirements:

• Advanced understanding of IT applications and technologies. Excellent communications skills both written and verbal.
• Must be responsive, organized and lead by example. 
• Knowledge of current industry developments in various IT areas.
• Requires project/program planning, implementation and management experience.
• Strong customer service experience and skills.
• Effective presentation skills and ability to communicate successfully with all levels of the organization.
• Ability to bring assignments/projects within departments or across the organization to closure on time and on budget as defined.
• Ability to motivate and lead others.
• Exceptional decision making, organizational, and teamwork skills.
• Strong leadership skills and experience is managing large teams of people, allocating resources and developing staff. 
• Must be able to be given assignments/projects within departments or across the organization and have the ability to bring them to closure on time and on budget as defined.

Education and Experience:

• Bachelor’s Degree in Computer Science, Information Systems, Business Administration or other related field or equivalent work experience.
• 7 to 10 years of IT and business/industry work experience. 
• Requires prior management, supervisory or team leader experience.

Our salary ranges are determined by many factors including location, role, experience and skillset of the candidate. The following ranges displayed reflect the target base salary for new hires but your recruiter will share more specific compensation information with you during the hiring process. The typical base salary range for this position is: $123,000 – $162,000, based on the factors aforementioned. For candidates located in San Francisco, CA; Hoboken, NJ; and the New York City metro area, the base salary range is $143,000 -$167,000. In addition to base salary, full time Intact employees are also eligible for bonus potential and a full range of benefits to include: 401(k) savings and annual contributions of up to 12% of annual salary, competitive paid time off programs, medical, vision and dental plans, mental health support programs, life and disability insurance, paid parental leave and a variety of voluntary benefits.