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REMOTE Support Analyst
Swoon Remote, OR

REMOTE Support Analyst

Swoon
Remote, OR
Expired: over a month ago Applications are no longer accepted.
  • $41 to $45 Hourly
  • Full-Time
Job Description

Seeking a Support Analyst with a background in Ticketing Systems supported by Java. Working for a Fortune 100 Manufacturing Company who's headquarters in Peoria, this position can either be onside OR REMOTE! See the details below and get ready to be Swoon'd!

Need:

  • Support analyst with JAVA experience that can dive in a do troubleshooting
  • Web experience looking for:
    • Previous experience with JAVA based web (different apps written in JAVA and able to access JAVA web page)
  • Reading portal logs is REQUIRED (does not need to be intimate in web Sphere) but need to know error messages in WebSphere
  • Angular = nice to have

Typical Day:

  • Reviewing ticket submitted by customer, dealer or employees that have questions about he website
  • Also working with website team to troubleshoot and resolve reported issues
    • Ex: problem with another back-office system
  • Updating knowledge articles
  • 8-5 M-F (flex if needed to start at 7a)
  • Travel
    • No travel
    • 100% REMOTE AVAILABLE
    • Or Peoria
Company Description
Swoon connects with job candidates one-on-one to learn exactly who they are and understand which of our Fortune 1000 clients would have their dream jobs. We form relationships, not just connections, and we pride ourselves on our contractor care initiatives.

Our accomplishments continue to increase each year, and we have received some of the highest honors in the industry. We were named a “Best Staffing Firm to Temp For” by Staffing Industry Analysts in 2019, 2018, 2017, 2015 and 2014.

• Come get Swoon’d!! • Swoon handles the staffing need of over 80 Fortune 500 clients. • We have won Best and Brightest Companies to Work for in the Nation Award 6 years in a row. • Swoon was also awarded the Inc. 5000 Fastest Growing Private Companies in the US from 2016 – 2020.

Address

Swoon

Remote, OR
USA

Industry

Business

Website

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