Director, Corporate Security & Business Continuity

Position Function:

Responsible for developing and administering a written Security Program and establishing and leading an effective Business Continuity Program for Central Pacific Financial Corporation and its subsidiaries. Position will assure compliance with all aspects of the regulatory provisions required by the Bank Protection Act and ensure a Business Continuity governance framework, consistent with industry best practices, developed, maintained, and adhered to across the enterprise so the company is appropriately prepared for natural disasters and other disruptive events. Responsible for leading and managing a team. Position requires on-call 24 hours a day, 7 days a week to respond to security and emergency business continuity issues.

Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.

Primary Accountabilities:

• Corporate Security:
  1. Functions as the Corporate Security Team Lead, and is on-call 24 hours a day.
  2. Provides 24/7 security coverage on a rotational basis.
  3. Establishes, implements, and manages corporate security policies and procedures that provide asset protection and facility protection for the organization and its employees.
  4. Establishes and manages access control system for bank facilities and parking to ensure proper entry levels are maintained for employee and asset protection.
  5. Establishes, implements, and manages bank employee identification/access card program.
  6. Implements, maintains, and oversees the safety program which meets OSHA/HIOSH compliance requirements.
  7. Provides initial and periodic training of officers and employees in their responsibilities under the Bank Protection Act and Security Program. Assists management in safety training program.
  8. Selects, tests, operates, and maintains appropriate security devices and equipment.
  9. Monitors security billing, invoices, and financials to ensure all charges are correct.
  10. Assists in identifying persons committing crimes against the corporation and preserving evidence to aid in their identification and prosecution. Conducts and directs internal, external, and exit interviews and investigations to accomplish regulatory requirements for suspected theft, embezzlement, and fraud losses.
  11. Prepares and submits reports regarding the effectiveness of the security program and criminal activity affecting the bank. Submits annual report on effectiveness of security program to executive management and to the Board of Directors.
  12. Serves as bank liaison to federal, state, and local law enforcement agencies (e.g., Hawaii Occupational Safety and Health Agency).
  13. Facilitates the Safety Committee meetings and serves as the Safety Officer for the company.
  14. Provides leadership for staff and management of functional operations assigned to the Corporate Security Department.
  15. Assures conformity of Corporate Security Department business plans and operations with those of Central Pacific Bank
• Business Continuity:
  1. Provides 24/7 business continuity coverage on a rotational basis.
  2. Develops, establishes, and leads the disaster preparedness/business continuity program and contingency plan to include policies, procedures, and guidelines consistent with industry best practice and regulatory requirements. Annually reports the state of the program to the Board of Directors.
  3. Annually conducts vulnerability risk and business impact analysis assessments for all business units, locations, and operations within the company.
  4. Develops, coordinates, and executes training programs, walk-throughs, and exercises designed to evaluate each Line of Business’ (LOB) recovery and business contingency plans, as well as cross-LOB recovery processes, plans, and procedures.
  5. Establishes an effective Business Continuity Committee for the company. Recommends membership for the Committee and develops the charter and functional responsibility for the Committee and its members.
  6. Evaluates emerging business continuity threats and recommends appropriate actions to the Business Continuity Committee Chair.
  7. If a disruptive event occurs and upon approval of Senior Management, activates the Crisis Management Team First Responders process.
  8. Demonstrates disaster preparedness and business continuity thought leadership across the corporation by presenting related topics at company sponsored events, developing guidance and aids, and by publishing related articles in corporate and external publications.
  9. Communicates with government agencies, vendors, and others to coordinate disaster preparedness/business continuity activities and promotes cooperation among various organizations.
  10. Ensures the disaster preparedness/business continuity program complies with government regulations, audit recommendations, and corporate guidelines.

Minimum Qualifications:

Education:

• Bachelor’s degree from an accredited four-year university, preferably in Security related field (Criminal Justice) or equivalent experience required.

Experience:

• 7+ years of experience in Business Continuity, including but not limited to:
  • Experience in emergency response, crisis management, and business continuity strategies and methodologies.
  • Management of disaster preparedness programs at the corporate level.
  • Documenting business unit operations in order to assist with development of appropriate emergency response and business continuity/recovery plans.
• 5+ years of experience in Corporate security OR security related field, including planning, implementation, and investigation.
• 4+ years in a supervisory role or 2+ years in a managerial role required, preferably as a Director of Security or with similar scope and responsibilities with other security entities such as police, FBI or CIA.
• Previous working experience demonstrating excellent interpersonal skills with ability to relate to and work with a wide spectrum of individuals both internally and externally, including law enforcement officials, legal professionals, victims, witnesses, and alleged perpetrators.
• Previous working experience demonstrating good analytical thinking, and must be resourceful and successful at problem-solving in a wide variety of situations.

Physical Requirements & Working Conditions:

• Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
• Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
• Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
• Must be able to read and understand bank-related documents.
• Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.