Property Manager

JOB TITLE:  Property Manager

REPORTS TO:  Director of Property Management & Asset Management

SUPERVISION RESPONSIBILITY:  Tenants, consultants, vendors and admin staff, as applicable

FLSA STATUS:  Exempt

GENERAL SUMMARY:  Responsible for property management at the Company, including an assigned portfolio, as well as assisting in property management at other properties. Interface with subcontractors, consultants, and is responsible for project administration required for projects. 

Work with Murfey Company, Inc. (“Company”), affiliate entities of Company, past and future projects and, including but not limited to the following:

• K&K Veritas LP
• C&S Investments LLC
• 2164 Second Avenue LLC
• Hillcrest Veritas LP
• Veritas Point Investors LP
• Saltwater Investments I LP
• 470 Nautilus LLC
• La Playa Properties LLC
• Secoya Partners, LP
• La Colina Partners LP
• North Park Living LP

NATURE OF WORK: 

• Management position
• Understanding the market of the Company
• Preparation of critical and/or confidential information
• Supervision of subcontractors, consultants, vendors and admin staff, as applicable

ESSENTIAL DUTIES AND RESPONSIBILITIES:  

Daily Tasks:

• Inbox (mail, invoices, paperwork, contracts, filing)
• Property Management
• Scheduling
• Business development
• Leasing

WEEKLY/BI WEEKLY

• Marketing of available apartments, scheduling apartment showings, leasing available units
• Review new business opportunities, track home sales in target markets for potential clients
• Track business development log (architects, brokers, owners, homeowners, commercial property managers)
• Regular meetings to coordinate overall plan
• Site visits to properties under management

Monthly:

• Track monthly rent rolls to minimize vacancy and ensure rent collection
• Deliver 3 day notices, lease renewals, 30 day notices, etc.
• Budget to actuals
• Follow up with clients and potential clients
• Review property management plan and effectiveness

GENERAL RESPONSIBILITIES:

Property Management:  

• Ensure timely and prompt rent collection
• Help streamline the operations of existing rental properties
• Analyze properties under management
• Determine opportunities to save costs, increase rents, and improve cash flow
• Identify potential issues areas for improvement
• Analyze recurring operating expenses
• Forecast annual budgets
• Compare budgets to actuals
• Track monthly rent rolls to minimize vacancy and ensure rent collection
• Help with quarterly reporting to investors and owners
• Manage, execute, scan and organize lease agreements
• Site visits to properties under management
• Create and manage budget projections and property budget to actual reports in coordination with accounting
• Drive rent growth through strategic planning including property improvements, economic efficiencies, tenant realignment, branding, design, etc
• Manage leasing, turnover and required improvements
• Maintain community atmosphere and image
• Day to day operations
• Manage Tenant inquiries, service request, etc
• Oversee access control, including fob access and keys
• Document and Manage Tenant Move-In/Move-Out process
• Document common area hallways, elevator, lobby etc. before and after moves to mitigate common area damage during move-ins on properties
• Oversee prompt and current payment of tenant rent and other outstanding amounts
• Minimize vacancies and turnovers
• Advertise and show available units timely and ahead of expected vacancy
• Facilitate repairs, maintenance and work orders by working with property maintenance team
• Coordinate and oversee property vendors.  Manage quality
• Determine cost efficiencies
• Problem solving/conflict resolution
• assisting with Commercial Property Management duties for Murfey Company’s commercial buildings and tenants
• Coordinate with commercial property management team to determine responsibilities listed below on a case by case basis:
• Assisting with and fielding commercial service calls, if necessary
• Dispatching Maintenance team members to commercial properties for maintenance requests with adequate instructions when necessary
• Diagnosing maintenance issues and delegating to the appropriate maintenance technician or subcontractor

Technology (RELATED TO PROPERTY MANAGEMENT)

• Determine technological efficiencies in Property Management to help improve the Company
• Help create a competitive advantage for the Company through use of new technology and process

 Marketing

• Manage marketing programs for new housing communities and projects (i.e. Famosa townhomes)
• Facilitate the company’s sales and marketing techniques, including but not limited to the following:
• Help define the brand and voice of company
• Post and maintain social media content
• Coordinate graphic design, marketing and printing of print documents, mailers and company brochures
• Create digital brochure and presentation for marketing apartment buildings
• Coordinate updated brochures, materials, etc
• Work with neighboring businesses, owners and neighbors to promote the word of mouth

CUSTOMER SERVICE

• Maintain a process to follow up on tenant satisfaction reports and feedback
• Coordinate positive feedback with Houzz, Pinterest, Angies list, Yelp, google reviews, etc.
• Manage tenant expectations and relationships to foster a positive community environment
• Streamline process to ensure follow up with tenants and clients and proper completion of the work
• Review outstanding items and determine schedule follow up to complete items

JOB QUALIFICATIONS

• Property management experience
• Ability to work on multiple tasks with minimal supervision, prioritize and organize workload
• Self-starter, highly motivated and easily develops rapport with people.
• Proficient in English, grammar, punctuation, and basic writing skills
• Proficient in MS Word, Excel
• Ability to exercise initiative and make decisions within the scope of assigned authority
• Must be a team player/leader
• Ability to relate well with customers, agency staff, and management and staff at all levels throughout the Company

WORKING CONDITIONS

• Frequent interaction with people, including owners, staff, governmental agencies and consultants
• Requires extensive workdays when scheduling dictates
• Requires a weekend work schedule
• Requires walking on construction sites, with uneven/unfinished surfaces, temporary stairways and construction debris
• Collaborative open workspace at Company office

Note:  The above statements are intended to describe the general nature and level of work being performed and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.  They do not establish a contract for employment and are subject to change at the direction of the employer.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.