Store Manager Retail LAKEWOOD RANCH

STORE MANAGER JOB DESCRIPTION

Job Overview

We are a retailer with a passion for health and nutrition! We take pride in carrying the highest quality natural products, organic foods, specialty diet items, and a large variety of nutritional supplements. With over 75 years of experience, our brand is defined by providing an elevated customer experience and having knowledgeable staff to assist customers with their purchases. We provide extensive product training programs to all associates, along with a work environment that encourages productivity and employee retention.

A Store Manager is a dynamic, attentive, and inspiring leader who is responsible for ensuring our brand experience thru overall management of team associates and daily operations. You directly report to and are given operation guidelines by an Area Manager. You work closely with the Support Office to meet corporate goals and to develop and implement promotional programs.

Job Duties and Responsibilities

SALES AND PROFITABILITY

· Proactively seek ways to better promote the store, expand traffic, encourage customer loyalty, and increase overall sales

· Work with comparable sales to last year, sales to budget, and future trends to maximize profitability and exceed sales goals.

· Accurately report store metrics and perform cash operational functions

· Manage controllable costs with a focus on profitability

TEAM DEVELOPMENT

· Develop store staff by recruiting, selecting, training, and supervising a team of associates that are proficient with their job and provide customers with a positive shopping experience.

· Implement cross-training of employees to always maintain productivity.

· Develop and maintain a staff schedule centered on sales volume and promotions.

· Manage others through subordinate supervisors. Provide mentoring, coaching, and problem-solving guidance to assistant managers and team leads.

MERCHANDISING & PROMOTIONS

· Lead and delegate merchandise processing and replenishment

· Maintain proper inventory levels and accurate on hands

· Ensure proper merchandising and set integrity per company standards

STORE CONDITIONS

· Ensure the store looks clean and presentable at all times

· Ensure team associates are in dress code and represent the brand well

· Promote a positive and safe working environment

· Maintain store equipment by following preventative maintenance schedules and properly reporting maintenance issues

Required Job Qualifications

Education requirements:

High School diploma or General Education Degree (GED)

Experience:

· Minimum of 3 years retail management experience

· Minimum 1 year of supervisory experience

Skills & Abilities:

· Strong leadership skills and sufficient understanding of sales & profitability data

· Able to recognize an emergency situation

· Proven ability to provide superior customer service and drive customer loyalty

· Ability to assess talent and manage performance

· Ability to effectively communicate with all levels of the organization

· Be available for after hours store emergencies

· Recognize an emergency situation and take appropriate action

· Take action when answers to a problem are not readily apparent

Physical Requirements:

· Ability to lift up to 25 pounds when needed

· Ability to stand throughout shift

· Ability to lift items above head

· Ability to stoop, bend and lift items