Dental Front Office Assistant

Job description

Job Summary:
We are seeking a detail-oriented Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk.

Duties:
- Greet and assist patients, visitors, and staff in a professional manner
- Answer phone calls, schedule appointments, and manage inquiries
- Verify insurance information and collect co-pays.

- Assist with billing and insurance processing, ensuring accuracy and timeliness
- Maintain patient records accurately and ensure confidentiality
- Utilize various systems for appointment scheduling and medical administrative tasks
- Handle administrative duties such as filing, faxing, and data entry
- Follow HIPAA guidelines to ensure patient privacy and confidentiality

Experience:
- Previous experience in a medical or dental office setting preferred

- Excellent communications and interpersonal skills
- Knowledge of Eagle soft is a plus
- Proven experience as a front desk agent or medical receptionist is beneficial
- Strong administrative skills with attention to detail

This position offers the opportunity to work in a dynamic healthcare environment where you can enhance your administrative skills and contribute to excellent patient care. If you have a passion for customer service and enjoy working in a fast-paced setting, we encourage you to apply.

Job Type: Full-time

Pay: $19.00 - $24.00 per hour

Expected hours: 32 – 38 per week

Benefits:

• 401(k)
• 401(k) 2% match
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Paid training
• Uniform allowance
• Vision insurance

Healthcare setting:

• Dental office
• Private practice

Schedule:

• Monday-Thursday Every 3rd Friday from 8-1
• No weekends

Ability to Relocate:

• Indianapolis, IN 46229: Relocate before starting work (Required)

Work Location: In person