Quality Technician - PM Shift

Objectives of the Position

The position holder commits to being the ‘quality expert’ as well as the ‘voice of the customer’ in their assigned functional area as well as the facility as a whole. Continuous improvement of the Quality System and manufacturing / assembly processes of their assigned functional area as well as that of the facility as a whole through the use of any and all appropriate quality tools (i.e. DoE, SPC, GR&R, etc.). Waste reduction through constant reduction in scrap, rework or non-value-added work steps.

To determine and quantify the effectiveness of the Quality System by performance of work center specific process, product or series production audits and being instrumental in the correction of any deviations noted. To determine and quantify the effectiveness of their assigned functional area through capability analysis, QAP monitoring, and sound quality principles. To demonstrate product compliance through APQP testing and annual validation.

Primary Duties:

Monitors and observes production processes to ensure conformance to procedures.

• Audits manufacturing process to include in-process control charts, KF2’s, QAP’s and gas springs for compliance to requirements.
• Performs capability studies on all processes, evaluates data issues reports, follows up on corrective actions.
• Collects, organizes, and reports quality performance data.
• Team leader for corrective actions or other quality meetings including Control Plans (CP), Process Failure Mode and Effect Analysis (PFMEA) and 8-D.
• Responsible for analysis and initiation of scrap reduction efforts.
• Responsible for insuring current revisions of documentation are being used in the manufacturing process.
• Assumes the role of trainer when changes are made to any QAP to relay the information to all associates affected by the change.
• Trains associates on the proper use and care of any new quality inspection equipment.
• Read and interpret customer drawings as well as STABILUS standards and perform validation testing as described therein.
• Perform the functions of Final Inspection as directed.
• Perform Dock Auditing as directed.
  

Secondary Tasks

• Follows established guidelines and design specifications for quality audits. Judgment and problem-solving skills are required to determine root causes and solutions to off standard situations.
• Works with sensitive equipment and gages where errors could impact the accuracy of measurements and calibrations.
• Works with finished products and conducts audits where errors could be costly if undetected. Customer relations and/or company revenues could also be affected through negligence.
• Conducts quality audits of others work where failure to follow established procedures could affect the quality of the product.
• Travel to customer sites, domestic and international, as a point of contact for discussion on product failure and to establish sort activity.

Education, Training, Certifications

• High school diploma and a 2-year degree in a related field or equivalent work experience.
• American Society for Quality certification of CQPA.

Experience

• Minimum of four years manufacturing / Q.C. experience in related industry and two years minimum manufacturing experience within the company.

Job Knowledge and Skills

• Must have an in-depth knowledge of variation reduction practices including SPC, MS, PPAP, APQP and FEMA fundamentals, standard quality “Core Tools” and practices.

• Must know proper usage and care of standard in process gauges as well as specialized test equipment.
• Requires the ability to read and interpret STABILUS engineering drawings and specifications.
• Performs routine laboratory procedures as needed.
• Provides assistance to production areas in field of expertise to train or assist in problem solving.
• Assumes responsibilities as assigned by supervisor.
• Responsible for emergency calibration of all gauges used in production and repairs as necessary.
• Perform tear down and failure analysis of parts, as necessary.
• Assists in launch support activities.
  • Additional basic skills required: Concerns and Supplier Database, Analysis Database, QPE, Quality Traceability, On Hold (disp/use) and QM System maintenance.
• Must be familiar with Word, Excel, Access and Power Point
• Must be able to represent the company in a professional manner
• Must be able to work well with others

Accountability / Impact of Errors

• Accountability Authority: (What decisions can the person make on their own?)

• Responsibilities include the determination of part quality as it relates to the specifications prior to releasing to the customer.
• Accountability: (What processes or procedures is the person held accountable for)
• Improper handling of non-conforming material may result in inadvertent shipment to the customer. Non-conforming material shipped may lead to mandatory controlled shipping requirements; CS1/CS2, and/or loss of business.
• Responsibility: (Duties within the organization and who do they support or help)
• Assist all production departments in the sorting and segregation of suspect material. Look for and achieve continuous improvement.
• Confidential Data:
• Access to internal product drawings
• Span of Control: (People who will be reporting directly to the person)
• May be required to supervise temporary associates used for sorting activities

Working Conditions

• Exposed to normal manufacturing environment. Following established safety procedures would prevent likelihood of injury or accidents. Requires use of personal protective equipment namely, safety glasses, gloves, safety shoes and ear plugs.
• Walking, reaching, bending and lifting are required with frequent movement throughout the work area.