Head Waiter

Position: Head Waiter

Company: Maü Miami

Location: 3252 NE 1st Ave Suite 109, Miami, FL 33137

About Us: Welcome to Maü Miami , where culinary excellence meets lifestyle luxury! Located in the heart of Miami, Maü is not just a restaurant—it's a lifestyle brand redefining the dining experience. Our commitment to exceptional service, mouthwatering cuisine, and unbeatable pricing sets us apart as a beacon of culinary innovation and lifestyle indulgence.

Responsibilities:

• Supervise and coordinate the activities of the waitstaff, including assigning tasks and ensuring that service standards are met.
• Provide guidance and support to waitstaff, assisting with guest inquiries, and resolving any issues that may arise.
• Oversee the seating of guests, ensuring that tables are properly set up and that guests are seated in a timely manner.
• Take orders and serve food and beverages to guests when necessary, maintaining a high level of professionalism and attention to detail.
• Monitor the dining room atmosphere and ensure that guests are comfortable and satisfied with their experience.
• Collaborate with kitchen staff to ensure that food is prepared and served in a timely manner, and that special requests or dietary restrictions are accommodated.
• Handle guest complaints or concerns with professionalism and courtesy, taking appropriate action to resolve any issues.
• Uphold Maü Miami brand image and values through your demeanor, appearance, and interactions with guests and team members.

Qualifications:

• Previous experience in a supervisory role in a restaurant or hospitality setting.
• Strong leadership and communication skills.
• Excellent customer service skills, with a focus on guest satisfaction.
• Ability to multitask and work efficiently in a fast-paced environment.
• Knowledge of food and beverage service procedures and standards.
• Flexibility to work evenings, weekends, and holidays as needed.

Requirements:

• Availability to work a flexible schedule, including evenings, weekends, and holidays.
• Willingness to adhere to Maü Miami's standards of grooming and appearance.

Benefits:

• Employee discounts on meals and beverages.
• Opportunities for growth and advancement within the Maü Miami family.
  
• A supportive and inclusive work environment where your contributions are valued and recognized.

Join Us: If you share our passion for culinary excellence, exceptional service, and lifestyle luxury, we invite you to join us at Maü Miami. Be part of a team that celebrates taste, style, and sophistication at every turn. Welcome to Maü—where every culinary experience is an adventure in indulgence.

Apply today and embark on a journey with Maü Miami , where every moment is a celebration of taste, style, and sophistication.