Customer Service Representative
- $55,000 to $65,000 Yearly
- Medical , Dental , Paid Time Off
- Full-Time
Job Listing: Customer Service Representative at Printing Solutions
Location
2720 S. Hardy Drive, Suite 1, Tempe, AZ 85282
About Us
Printing Solutions is a cutting-edge print and packaging company in Tempe, AZ, serving diverse industries. We are expanding our team and looking for a talented Customer Service Representative to help us elevate our customer experience and help us welcome new clients.
Responsibilities
- Engages with customers as a primary point of contact, maintaining communication to ensure timely and accurate delivery of print projects.
- Communicate effectively with internal departments and external vendors to schedule and manage jobs.
- Helps the Sales team with knowledge of products and efficiently quote clients based on accurate information.
- Responsible for maintaining high customer retention through monitoring customer feedback and quality control.
- Create work orders accurately with clear details and instructions.
- Facilitate artwork proofing and coordinate with the production team.
- Monitors production projects through internal systems to provide timely feedback and approvals.
Requirements
- Strong organizational and project management abilities; capable of multitasking in a fast-paced environment.
-Strong desire to naturally help others and understand all forms of communication.
- Excellent written and verbal communication skills with the ability to interact effectively with clients, colleagues, and vendors.
- Experience with Adobe Creative software for file review is a plus.
- Knowledgeable about printing processes, papers, substrates, and coatings.
- Ability to self-manage and prioritize workload.
- Experience in a similar industry or position is highly preferred.
Compensation
- Competitive salary
- Health and dental benefits
-2 weeks accrued vacation per year
- Opportunities for growth
Printing Solutions has invested heavily over the last five years in capacity, equipment and our team. We bring unique offerings to the market that make creating value to our clients easy.
Address
Printing Solutions
2720 S Hardy Drive Suite 1
Tempe, AZIndustry
Business
Posted date
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