Bilingual Customer Service Representative

We are partnered with a national law firm holding a practice dedicated to the collection of delinquent government receivables. For over 40 years they have been providing customized collection programs for their public sector clientele.

Located in Broomfield, CO, they offer excellent training and room for advancement! The goal of this role is to collect funds for government clients, but their unique approach offers the people they work with a helping hand to understand the charges they have incurred and to create a reasonable repayment plan that makes sense for their income and budget. This is your chance to get your nights and weekends back, while growing your skills and gaining excellent experience in a professional environment. If you're looking to change your career, this is the right opportunity for you! They are seeking experienced bilingual customer service representatives with empathy to join their small call center team.

REWARDS:

• This role pays $20/hour
• Get your nights and weekends back
• Grow your phone and communication skills
• Gaining excellent experience in a professional (law) environment

REQUIREMENTS:

• Fluent in English (ability to fluently speak Spanish and/or Portuguese preferred)
• Ability to pass a 10-Panel Drug Test
• Availability during the hours: 11a-8p Monday-Thursday and 8a-5p on Friday
• Previous phone or call center experience

RESPONSIBILITIES:

• Provide excellent customer service
• Collect past due toll bills
• Assisting with customers understanding the charges they have incurred
• Creating a reasonable repayment plan that makes sense for their income and budget

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