Credentialing Coordinator

Company Overview:

Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. Access TeleCare provides healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health. The company was the first provider of acute clinical telemedicine services to earn The Joint Commission’s Gold Seal of Approval and has maintained that accreditation every year since inception.

Position Summary:

The Credentialing Coordinator works with providers as well as many health-care facilities and agencies, educational institutions, state agencies, etc. to verify a provider’s credentials and experience. The Credentialing Coordinator is responsible for ensuring compliance with The Joint Commission credentialing standards, company policies as well as state licensing agencies and facility client credentialing/privileging requirements. Acts as a liaison between the company employees and the provider as it relates to credentialing process and documentation. The coordinator is responsible for maintaining all aspects of the provider credentialing process including initial credentialing, re-credentialing, and all continuous credentialing elements.

Description of Duties/Essential Functions:

• Participate in credentialing, re-credentialing, licensing, and privileging activities
• Maintain provider credentialing files, e-files, and update credentialing database with current and accurate information
• Process Primary Source Verification as part of the credentialing process
• Ensure work and product standards are of the highest quality
• Maintain professional communication with all providers, external customers, coworkers and management
• Correspond with providers as needed to obtain information in a professional manner
• Maintain compliance with Joint Commission credentialing standards and company policies
• Maintain strict confidentiality of all provider files
• Other projects as assigned by management

Education and/or Experience:

• Associates’ degree preferred or high school with three years of experience in healthcare specific industry
• 1-3 years Credentialing experience preferred

Knowledge, Skills, and Abilities:

• At least three years’ experience in provider credentialing or similar relevant experience
• Experience with Joint Commission accreditation standards
• Proficient in Microsoft Office (Word, Outlook, Excel and PowerPoint) and web-based applications
• Professional written and verbal communication skills and ability
• Proven time management and prioritization skills focusing on urgent and overlapping deadlines
• Strong organizational and problem skills, attention to detail and proven accuracy with record keeping
• Requires ability to maintain strong working relationships with clinical staff, outside agencies, coworkers and management
• Must be a self-starter, energetic, organized, a fast learner and thrive in a fast paced and changing environment
• Ability to work effectively under deadlines and self-manage multiple projects simultaneously

Work Environment:

• High growth fast paced organization
• 100% Remote based environment
• Must be able to remain in a stationary position 50% of the time.
  

Benefits Include:

• Health Insurance (Medical, Dental, Vision)
• Health Savings Account
• Flexible Spending (Medical and Dependent Care)
• Employer Paid Life and AD&D (Supplemental available)
• Flexible Vacation, Wellness Days, and Paid Holidays

The above information in this job description has been designed to indicate the general nature and level of work performance by employees within this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employee assigned to this job. AAP/EEO Statement: Access TeleCare, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, marital status, national origin, disability, protected veteran status, race, religion, sex, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. a division of Access TeleCare.