Part-Time Parking Attendant, M-F, 2 PM - 6 PM

Comstock Companies

Silver Spring, MD

Expired: 14 days ago Applications are no longer accepted.

Part-Time

Job Description

Description

Under the supervision and direction of the Senior Area Manager, The Parking Attendant provides exceptional service to customers, tenants, and guests in an attentive, friendly, and efficient manner in a commercial parking setting. The ideal candidate will exhibit an outstanding commitment to customer satisfaction, reliability, and punctuality. This position requires prolonged periods of standing and walking.

Schedule: M-F, 2 PM - 6 PM

Key Responsibilities

Facilitate smooth customer interactions with pay stations or automated ticketing equipment, ensuring successful receipt and credit card payments.
Assist customers in locating their vehicles within the garage.
Direct incoming and outgoing traffic to appropriate parking areas or spaces, utilizing hand signals or flashlights as required.
Address and resolve customer inquiries, issues, and complaints promptly and courteously.
Conduct regular patrols within parking areas to deter and identify any potential risks of vehicle damage, theft, or other property-related concerns.
Continuously seek opportunities to assist customers, aiming to exceed their expectations and earn their appreciation.
Professional and courteous demeanor with all customers, tenants, and guests
Acknowledge, greet, and welcome customers, tenants, and guests, using appropriate protocols
Assist customers, tenants, and guests with loading and unloading belongings as needed
Explain parking rates and retrieval procedures to customers, tenants, and guests upon arrival
Immediately report any accidents to manager on duty
Maintain a safe, clean and neat work environment by following standards and procedures
Maybe asked by management to complete small cleaning or maintenance tasks according to the company's maintenance checklists
Maybe asked to fill in for front line associates during their absences
Perform other duties as assigned

Qualifications

High School Diploma/ GED
Must be able to perform basic math, understand rates applicable to time passed, and understand 24-hour and military time systems
Able to speak, read, and write English fluently
Must be able to work legally in the United States
Must pass background and drug screenings
Proven track record of delivering exceptional customer service.
Demonstrated reliability and punctuality.
Ability to communicate clearly, distinctly, and effectively while maintaining a respectful and diplomatic demeanor.
Experience in handling and resolving customer issues and/or complaints, including interactions with irate customers.
Ability to demonstrate professionalism, with excellent communication and interpersonal skills
Passion for customer service and attention to detail
Must be highly credible and trustworthy, and operate with high degree of integrity
Must hold oneself and others accountable and strive for a high level of excellence
Must have a positive, can-do attitude and be able to fuel growth and innovation
Must be customer-focused and results-oriented
Must want to continuously learn and develop
Ability to establish strong working relationships with others in team setting
Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment
Self-directed and able to work independently, with minimal supervision