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Verizon Jobs in Silver Spring, MD (NOW HIRING)

amphenol

Verizon Strategic Account Manager

Dallas, TX · On-site +1

Build relationships with Verizon executives, procurement teams, and network engineers across all Verizon business units. Including but not limited to wireline and wireless business units. Build ...

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How much do verizon jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for verizon in Silver Spring, MD is $18.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $21.63 per hour, depending on experience, location, and employer.

What is a Verizon employee?

A Verizon employee works for Verizon Communications, one of the largest telecommunications companies in the United States. Verizon employees can work in various roles, including customer service, sales, network engineering, IT, marketing, and more. Their primary responsibilities depend on their position but often involve supporting customers, maintaining network infrastructure, developing new technology, and ensuring high-quality communications services. Working at Verizon typically offers opportunities for career growth, training, and benefits.

What is the typical team structure for customer service representatives at Verizon, and how do they collaborate with other departments?

At Verizon, customer service representatives (CSRs) typically work within specialized teams focused on specific service areas, such as wireless, Fios, or business solutions. CSRs regularly collaborate with technical support, billing, and sales departments to resolve customer issues efficiently. Team members often use shared communication platforms and participate in regular meetings to discuss challenges and share updates. This collaborative structure not only supports high-quality customer service but also provides opportunities for CSRs to learn from other departments and advance their careers within the company.

What are the key skills and qualifications needed to thrive as a Verizon Customer Service Representative, and why are they important?

To thrive as a Verizon Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer proficiency are typically required. Empathy, patience, and active listening help representatives build rapport and resolve customer issues effectively. These skills ensure excellent customer experiences, boost satisfaction, and support Verizon's reputation for quality service.

What is the difference between Verizon vs Verizon Customer Service Representative?

AspectVerizonVerizon Customer Service Representative
Primary RoleTelecommunications provider offering wireless, internet, and TV servicesCustomer support and assistance for Verizon products and services
Required CredentialsVaries by position; often includes technical or sales certificationsHigh school diploma or equivalent; customer service skills
Work EnvironmentCorporate offices, retail stores, call centers, field serviceCall centers, retail stores, remote support
Industry UsageTelecommunications and technologyCustomer service within the telecommunications industry

Verizon encompasses a broad range of roles within the telecommunications industry, including technical, sales, and support positions. In contrast, a Verizon Customer Service Representative specifically focuses on assisting customers with their service inquiries, troubleshooting, and account management. While both roles may require communication skills, the representative role is more customer-facing and service-oriented, often requiring less technical certification than other Verizon positions.

What are the most commonly searched types of Verizon jobs in Silver Spring, MD?

The most popular types of Verizon jobs in Silver Spring, MD are:

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For Verizon jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Verizon jobs in Silver Spring, MD look for?

The top searched job categories for Verizon jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Verizon jobs?

Cities near Silver Spring, MD with the most Verizon job openings:

Verizon jobs near you
Infographic showing various Verizon job openings in Silver Spring, MD as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,938 per year, or $18.7 per hour.

Verizon Strategic Account Manager

amphenol

Dallas, TX • On-site, Remote

Full-time

Re-posted 18 days ago

Job description

POSITION OVERVIEW

Amphenol Network Solutions is seeking an experienced Strategic Account Manager to manage our Verizon portfolio. Reporting directly to the Director of Strategic Sales (Telecom), you will serve as the primary nationwide point of contact for Verizon’s corporate and regional business units. You will act as the vital liaison between the customer and our internal teams—including customer service, marketing, product management, and leadership—to streamline operations and ensure alignment.

Your main objectives are to drive revenue growth, secure product approvals, and maintain long-term executive and regional relationships. In this role, you will collaborate closely with Regional Sales Managers and other Strategic Sales Managers to accelerate Verizon account growth, leveraging data-driven pipelines and market trends to drive expansion across all other market segments. Additionally, you will own the responsibility for the Verizon national forecast across all Verizon business groups.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Revenue Growth: Achieve annual sales targets, growing the account year over year.
  • Relationship Management: Build relationships with Verizon executives, procurement teams, and network engineers across all Verizon business units.  Including but not limited to wireline and wireless business units.  Build relationships with Verizon related integrators.
  • Strategic Planning: Develop a comprehensive annual account plan tailored to Verizon’s network roadmap.
  • Contract Negotiation: Lead master service agreements (MSAs) and pricing negotiations.  Lead any RFP/RFQ responses by collaborating with key stakeholders internally to gather and present RFP/RFQ.
  • Cross-Functional Collaboration: Align internally with product, engineering, and support teams to meet customer requirements.
  • Market Intelligence: Track competitor activity and identify new technology deployment opportunities within Verizon.

EDUCATION AND/OR EXPERIENCE

  • Experience: Minimum 5–7 years of telecom sales experience specifically managing Verizon as a customer.
  • Industry Knowledge: Deep understanding of 5G, mobile edge compute, Open RAN, fiber infrastructure, and IoT technologies.
  • Network: Existing relationships within Verizon's procurement, network planning, or engineering departments.
  • Education: Bachelor’s degree in business, Engineering, or a related technical field.
  • Skills: Advanced contract negotiation, executive presentation, and data-driven sales forecasting.
  • Software Skills: Proficient in CRM platforms and Microsoft Excel. Adaptable to Mac/Windows environments.
  • Travel: Willingness to travel a minimum of 50% to Verizon headquarters, area, and regional offices nationwide.

 

COMPUTER SKILLS

Amphenol currently uses Mac computers that can run either MacOS or Windows. Microsoft Office is still the standard, but technology moves fast and thus a willingness to learn and try is important. Proficiency in a CRM is required. Employee needs to be proficient in Microsoft Excel and able to analyze data through a data distribution medium.

WORK ENVIRONMENT

This position may be considered remote; however, the employee may also spend time in a corporate office environment. Extensive travel is required for this position, both domestically and internationally as needed.  Extensive travel is required.

ABOUT US

Amphenol Network Solutions, headquartered in Liberty Lake, WA is a division of Amphenol Corporation, based in Wallingford, CT.  Amphenol is one of the largest manufacturers of interconnect products in the world with a global vision to connect people with technology. Amphenol Network Solutions have been leading the industry with a high-quality, seamless product portfolio of fiber distribution, cable management, power, racks, passives, and enclosures. Our markets include IT Datacom, Mobile Devices, Mobile Networks, and Broadband. Additionally, Amphenol Corporation serves Industrial, Automotive, Commercial Aerospace, and Military markets. Our goal is simple - develop leading technologies that enhance the performance of our customers’ products, systems, and networks.

Recently, we were recognized as one of the Best Places to Work in the Inland Northwest! Coming to work every day is a choice, and when you like the people you work with and the environment you work in, it's an easy choice. If you are looking to work with a group of people you would describe as innovative, hard-working, passionate, honest, and fun-loving, you have found it!

QUALITY STATEMENT

Amphenol Network Solutions is committed to delivering an extraordinary customer experience that meets or exceeds our customers’ requirements and satisfaction as we continually improve the effectiveness of our Quality Management System.

We are an Equal Opportunity Employer. We treat others how we want to be treated.

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