Mid-Level Development Officer

Mid-Level Development Officer

Application Deadline: 25 April 2024

Department: Resonate Global Mission

Employment Type: Full Time

Location: Grand Rapids, MI/Hybrid

Reporting To: Director of Advancement

Compensation: $34.41 / hour

Description

PURPOSE/OVERVIEW:

As a Mid-Level Development Officer, your purpose is to increase donation revenue for Resonate
Global Mission by initiating, developing, and sustaining positive and mutually beneficial
relationships with a designated group of assigned Mid-Level Donors

This position offers a flexible work schedule, an attractive benefits package (including retirement fund contribution), and three weeks of vacation.

The CRCNA exhibits love for the diversity of the human family. As such we welcome & encourage all regardless of race, ethnicity, ability, and culture to apply. Should you require any accommodation throughout the recruitment process please do not hesitate to contact our Human Resources Department.

KEY RESPONSIBILITIES:

SCOPE and TARGETS

1. Build relationships with assigned donors for the purpose of fundraising
2. Identify, cultivate donors and nurture relationships in an effort to to increase giving from Mid-Level to Major.
3. Re-populate the mid-level Donor profile through the identification of new donors through the Marketing and communications mass donor strategies.
4. Ensure all donors on your file receive enhanced and more personalized offers and supportive communications

ESSENTIAL FUNCTIONS and ACTIVITIES:

1. Plan and implement a meaningful connections plan to achieve annual cultivation, stewardship and solicitation goals that lead to increased revenue.
2. Focus on securing support for the identified priorities of Resonate Global Mission.
3. Reach targeted monthly, quarterly, and annual cultivation, solicitation, and revenue goals
4. Manage account list of all donors and execute communication strategy for donor engagement ensuring strategic contact plans are in place and implemented for top-tier donors
5. Call and email donors for special projects (event invites, securing updated information, pledge follow up, etc.)
6. Implement an outbound communication plan for donors, ensuring an appropriate number of planned communications per day/week/month to reach target goals
7. Understand, assess, and track donors
   1. Research individual donor type, history, including donation potential and relevant social/demographic information to develop a comprehensive donor profile
   2. Maintain regular and accurate donor communication and revenue reporting in Donor Management System
   3. Collaborate with Mass and Major Donor programs on donor migration
   4. Identify potential Major Donors and planned gift prospects to the organization
8. Learn about our work in depth, and actively stay abreast of program activity in relation to donor interests in order to provide relevant and meaningful information or arrange referrals/appointments with program experts where required
9. Collaborate with team members to identify and refine best practices that elevate performance
10. Represent Resonate Global Mission and its core values, in all forms of communication
11. Perform other duties as assigned

SUPERVISORY RESPONSIBILITIES

None.

SKILLS, KNOWLEDGE & EXPERTISE:

QUALIFICATIONS

1. Able to support the mission vision and values of the CRCNA.
2. Demonstrated commitment to contribute to and promote a work environment that values diversity, inclusion, equity.
3. Willingness to be coached/trained
4. Strong professional customer service orientation
5. Skillful communicator, demonstrated ability to establish connections over the phone and via email while cultivating 'slow to develop' relationships.
6. Demonstrated ability to stay focused and committed while cultivating 'slow to develop' relationships
7. Self-starter with the ability to work independently, set own daily agenda of planned communication and activity.
8. Strong writing, time management, planning, and organizational skills, with an emphasis on detail and accuracy
9. High level of personal and professional integrity, including the ability to maintain confidentiality regarding donor profiles and personal information
10. Demonstrated proficiency in commonly used computer applications (Google Suite), internet research and constituent relationship management tools.

1. An undergraduate degree in a related field or an equivalent combination of education, training, and experience is required
2. Demonstrated experience in an advancement, fundraising, or donor engagement capacity is required

LANGUAGE SKILLS

Must be fluent in English and able to communicate effectively and convincingly both verbally and in writing.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel within a specified region as well as attend occasional meetings in other parts of the United States and Canada is required.

WORK ENVIRONMENT

This position will be based in an office in Grand Rapids, Michigan. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasional international travel to destinations with rough terrain, unreliable access to water and electricity and increased exposure to illness.

Full-time Benefits

Benefits may be pro-rated based on # of hours worked per week:

• Work-Life Balance
• Full-Time Flexible Work Arrangements
• Generous Vacation and Holiday Time
• Benefits include Health, Welfare, & Retirement
• Professional Development Opportunities
• Contributing to an organization that is making an impact in the world