Sales and Customer Care Representative

We are proud of our welcoming company environment where team members receive positive feedback, positive energy, and a place of personal and professional growth. Our Sales and Customer Care Representatives use a team approach to achieve truly remarkable service levels for both our clients and external customers.

Our Sales and Customer Care Representative position is more than just a job, it's an opportunity. An opportunity to gain life experience that goes far beyond just serving a great product in a friendly environment. All we ask of our Sales and Customer Care Representatives is to put in the time in order to reap the reward!

Are You?

• Passionate about entrepreneurship
• Unstoppable in the pursuit of achieving your goals
• Driven to continuously learn new techniques
• Relatable to diverse groups of individuals
• Looking for growth opportunities
• Eager to grind and get your hands dirty!

What you’re responsible for:

• Manage customer complaints efficiently and ensure a resolution in a timely manner
• Acknowledge, empathize, and resolve customer inquiries and maintain professional relationships
• Provide product and service information to resolve issues and serve customers in person
• Utilize sales techniques to enhance the customer experience, up-sell, and exceed sales goals
• Ability to exercise flexibility, initiative, good judgment, critical thinking, and discretion
• Keep office and conference room areas clean, sanitized, and maintained
• Display a positive composure and enthusiastic tone while assisting customers

What we look for:

• Someone with experience in customer service or sales
• Someone eager to derive their own success
• Someone positive and enthusiastic about taking on new avenues
• Someone creative and able to think outside the box
• Someone who assists in making others feeling comfortable and building meaningful relationships
• Someone who excels in a team environment as well as independently

This position requires in-person customer service and sales (commission based)