Trust and Wealth Specialist / Administrative Assistant

Citizens Bank & Trust

POSITION DESCRIPTION

POSITION TITLE Trust and Wealth Specialist

RATE  starting rate $20.00 based on experience 

DEPARTMENT: Trust and Investment Department

CLASSIFICATION: Non-Exempt

REPORTING RELATIONSHIP

POSITION REPORTS TO: Sr. Trust and Wealth Advisor, and Office Supervisor, with indirect leadership and management from the Chief Investment Officer, Trust Compliance and Administration Officer and Wealth Advisor

POSITIONS SUPERVISED: None

POSITION SUMMARY

This position is responsible for a wide variety of administrative and/or operational duties to support the day-to-day activities for the trust department. This individual will work closely with one or more trust advisors, the trust compliance and administration officer and the chief investment officer. The ultimate outcome is successful trust compliance and operations within the compliance framework established by the bank and codified in the policies and procedures manual.

This position can be cross trained on additional functions and can serve as back-up support for other staff within the unit.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Responsible for the day-to-day administration of accounts within the trust department.
• Accurately processing daily operational tasks on one or more of our core systems in a timely basis. Work is high volume and large dollar value. Frequently interacts with both internal and external counter parties to receive and deliver instructions for completing and properly processing work. If instructions are not clear or insufficient to detail, identifies problem and proactively resolves such with the instructing party.
• Independently research and resolve processing issues. Performs system balancing work and monitors own work for accuracy.
• Professionally interacting and with wealthy clients as well as trust beneficiaries.
• Research and respond to client inquiries. Responds to our client inquiries regarding their work in a timely, clear and appropriate manner.
• Demonstrates knowledge of and is sensitive to the current regulatory environment; adheres to the Bank’s risk vision, and risk management policies and procedures; recognizes and proactively addresses risk (including but not limited to those associated with Bank Secrecy Act, anti-money laundering, consumer compliance, fair lending, fiduciary responsibilities, and privacy): Identifies and appropriately manages risks.
• Provide relationship and administrative support to the other staff within the unit
• Provide clerical support for the trust and wealth advisor, trust compliance and administration officer and the chief investment officer.
• Operational functions and duties may include performing daily reconcilement of the trust accounting systems to respective trading companies as well as trust internal checking accounts; posting and reconciling income processing for money market funds, DTC and Mutual Fund securities; processing of incoming and outgoing wires for daily settlement of trades with respective trading companies; processing of daily trade confirmations with respective trading companies; processing and posting of all incoming and outgoing client account transfers; setting up and processing of client disbursements.
• Occasional travel in the local area

EDUCATION &/OR EXPERIENCE

· Some experience in trust administration or operations and compliance is highly desirable.

· Direct work experience in Microsoft Word, Excel, PowerPoint (Preferred, but not critical), and Outlook.

· Must have strong analytical skills and be capable of multi-tasking.

· Have the ability to work in a deadline driven, high volume environment.

· Strong verbal and written communication skills

· Organized and detail oriented.

· Experience in financial and wealth management is highly desirable.

· High school diploma or equivalent; and

· Some college education is a plus, but not required.

OTHER SKILLS / QUALIFICATIONS

· Be organized, able to work in a complex environment, and take initiative.

· Possess proficiency with the Microsoft Office Suite of products, i.e., Word, Excel, PowerPoint, etc.

· Be able to grasp and use trust accounting systems; and

· The ability to work with colleagues, clients and beneficiaries in a dignified manner.

PHYSICAL DEMANDS

No unusual physical demands required for this job. Must be able to do sedentary work. May occasionally have to lift up to 10 pounds typical of most office positions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

Professional environment working minimum 40 hours per week; may need to work overtime hours when asked. Must be accustomed to professional, business office environment in manner and dress. Must demonstrate excellent human relations skills with customers and bank associates. Must be willing to participate as a team member. Must be committed to CB&T’s Customer Service Standards.

COMPLIANCE WITH REGULATORY REQUIREMENTS

Each associate is responsible for compliance with all applicable regulatory requirements affecting the banking industry as well as applicable Citizens Bank & Trust programs, policies and procedures. Required to comply extensively with fiduciary regulations as expounded in a policies and procedures manual and take instruction from the operations/compliance manager

Equal Opportunity Employer/Affirmative Action & E-Verify Employer/Drug Free Workplace

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