Automotive Customer Service Representative

Are you looking to advance your customer service career? Would you like to partner with a company that will invest in your professional development? If so, you're in luck because Marty Cancila Dodge, Chrysler, Jeep in Florissant, MO is hiring a full-time Automotive Customer Service Representative. Keep reading to find out more!

PERKS OF JOINING OUR TEAM

As our Automotive Customer Service Representative, you earn a competitive annual salary of $24,900 to $29,100 per year depending on experience. We also provide this administrative role with the following benefits:

• Health
• Dental
• Vision
• 401(k)
• Paid time off (PTO)
• Retirement plan
• Flexible scheduling
• Referral program
• Employee discounts
• Paid training

A DAY IN THE LIFE OF AN AUTOMOTIVE CUSTOMER SERVICE REPRESENTATIVE

The typical schedule for this administrative job is Monday through Friday from 8:00 AM to 5:00 PM with opportunities to earn overtime.

As the face and voice of our company, our Automotive Customer Service Representative greets customers with a big smile - whether it's in person or over the phone. You listen carefully to our clients' needs and direct them appropriately, whether it's answering questions, taking payments, or connecting them to the right person.

But it doesn't stop there - you also follow up with customers on payments and appointments to make sure everything is running smoothly. And let's not forget about the administrative side of things - you support our team by reconciling accounts payable, scanning files, and managing repair orders in our computer database. With your attention to detail, our company runs like a well-oiled machine - and you're a key part of that success!

HIT THE ROAD WITH MARTY CANCILA DODGE, CHRYSLER, JEEP

When it comes to dealerships, there's a lot that sets us apart from the competition. Founded over 45 years ago, our dealership offers a diverse selection of both new and used Chryslers, Dodges, Jeeps, and RAMs. We've always prioritized fantastic customer service, making each car shopping experience "Fast, Friendly, and Hassle-free." We don't just sell vehicles; we take care of them too! Customers can trust our talented team to maintain and repair their vehicles, keeping them on the road for years to come. It's no wonder we've won many awards and accolades over the years.

Of course, we would never have reached this level of success without our top-performing team. Our employees are extremely important to us, so we thank them by offering a great work environment in which they can thrive. We offer many opportunities for growth, rewarding those who go above and beyond for the company and our customers. Additionally, we provide excellent benefits on top of competitive wages. Invest in yourself and your career; join us!

QUALIFICATIONS FOR AN AUTOMOTIVE CUSTOMER SERVICE REPRESENTATIVE

• 2+ years of experience in a collision repair facility
• Experience working with direct repair programs (DRPs) and insurance carriers
• Ability to work overtime and flexible hours as needed
• Basic computer knowledge and typing skills
• 18+ years of age

Experience with CCC estimating system and other auto collision industry software would be a plus! Do you enjoy helping others? Can you thrive in a fast-paced, high-volume environment? Are you a time management expert who consistently meets deadlines? If so, we need you on our administrative team. Please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 63033