Roadside Mobile Service Technician Tractor/Trailers

DUTIES:

• Respond to dispatched unscheduled service and maintenance requests.
• Diagnose, adjust, and repair various types of truck equipment including, but not limited to, the following:
Electrical/Brake/Cooling Systems, Starters/Alternators, Air conditioning systems, Fan clutches, power steering systems, Engines (gas and diesel), Transmissions (manual and automatic), clutches, differentials, Tire replacements or repairs, etc.
• Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld Computers and pressure gauges.
• Use essential hand tools, precision instruments, power tools, welding equipment, and jacks.
• Document with pictures of work performed, parts used, and all findings observed on Service Orders.
• Accurately complete DOT forms and all other forms of documentation in a timely fashion.
• Work with a high degree of independence and manage your daily schedule.
• Maintain a high level of productivity.
• Obtain parts from approved local and national vendors as necessary for the repairs.
• Manage parts inventory and equipment provided on a service truck and perform periodic reconciliation.
• Communicate with management and support team via email or phone to obtain approvals on repair estimates, retrieve Purchase order numbers, and discuss findings.
• Perform all work compliant with organizational safety, health and environmental policies, and federal regulations, including OSHA, EPA, and DOT.
• Establishes and maintains good working relationships with assigned customers and vendors. Communicate effectively both verbally and in writing.
• Maintain the company’s issued service truck and conduct safety checks and pre/post-trip inspections.

REQUIREMENTS:

• Must be 18 years of age or older.
• Minimum three years’ experience as a Diesel Technician on Class 3 – 8 vehicles.
• Must have a valid Class A CDL (A PLUS) or be willing to get it.
• A clean, valid driver’s license is required.
• A High School Diploma or an equivalent combination of education is a plus but not required.
• Must provide own hand tools that are adequate to perform job functions.
• Excellent verbal communication skills. Ability to communicate effectively with customers and their drivers.
• Willingness to work on-call schedules in various elements roadside, potentially at customer yards/locations, and in the shop bay when there are no Road Calls.
• Demonstrated ability to work independently, multi-task, and apply initiative.
• Positive attitude, Safety conscious, good instincts, and self-motivation
• Excellent organizational skills and the ability to balance a variety of tasks.
• Proficiency in and ability to obtain certificates for DOT Inspection and Air Brakes repair