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Dispatch Technician Jobs (NOW HIRING)

HVAC Dispatcher

New York, NY · On-site

$25 - $35/hr

Dispatch technician(s) for scheduled maintenances, emergency and routine service calls * Dispatch technician(s) based on skill and location * Serve as liaison between technician(s) and clients to ...

Dispatch Coordinator

Lorton, VA · On-site

$19 - $21/hr

Efficiently schedule and dispatch HVAC technicians to service calls, installations, and maintenance jobs. * Coordinate and prioritize service requests to ensure timely and effective service delivery.

Dispatch Coordinator

Lorton, VA · On-site

$19 - $21/hr

Efficiently schedule and dispatch HVAC technicians to service calls, installations, and maintenance jobs. * Coordinate and prioritize service requests to ensure timely and effective service delivery.

Dispatcher

Columbus, OH · On-site

$20 - $22/hr

This role plays a key part in ensuring efficient HVAC service dispatch, technician routing, and customer scheduling throughout the day. What We Offer * Weekly pay via direct deposit * Paid training ...

Dispatcher

Westerville, OH · On-site

$20 - $22/hr

This role plays a key part in ensuring efficient HVAC service dispatch, technician routing, and customer scheduling throughout the day. What We Offer * Weekly pay via direct deposit * Paid training ...

This role plays a key part in ensuring efficient HVAC service dispatch, technician routing, and customer scheduling throughout the day. What We Offer * Weekly pay via direct deposit * Paid training ...

New

Dispatcher

Omaha, NE · On-site

$17.75 - $23.75/hr

This role plays a key part in ensuring efficient HVAC service dispatch, technician routing, and customer scheduling throughout the day. What We Offer * Weekly pay via direct deposit * Paid training ...

New

Dispatcher

Rock Hill, SC · On-site

$20 - $23/hr

This role plays a key part in ensuring efficient HVAC service dispatch, technician routing, and customer scheduling throughout the day. What We Offer * Weekly pay via direct deposit * Paid training ...

This role plays a key part in ensuring efficient HVAC service dispatch, technician routing, and customer scheduling throughout the day. What We Offer * Weekly pay via direct deposit * Paid training ...

Schedule and dispatch technician daily work orders for repairs while ensuring scope of work and time requirements are well communicated * Manage prioritization of repairs while optimizing technician ...

Posted today

Dispatcher

Columbus, OH · On-site

$20 - $22/hr

This role plays a key part in ensuring efficient HVAC service dispatch, technician routing, and customer scheduling throughout the day. What We Offer * Weekly pay via direct deposit * Paid training ...

Dispatcher

Laurel, MD · On-site

$21 - $23/hr

This role plays a key part in ensuring efficient HVAC service dispatch, technician routing, and customer scheduling throughout the day. What We Offer * Weekly pay via direct deposit * Paid training ...

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Dispatch Technician information

See salary details

$12

$24

$37

How much do dispatch technician jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for dispatch technician in the United States is $24.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $33.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a dispatch technician, and why are they important?

To thrive as a Dispatch Technician, you need strong organizational abilities, attention to detail, and a high school diploma or equivalent, with some employers preferring specialized training in logistics or communications. Familiarity with dispatch software, GPS tracking systems, and radio communication tools is typically required. Excellent problem-solving, multitasking, and interpersonal communication skills help you coordinate effectively and respond quickly to dynamic situations. These skills ensure efficient scheduling, accurate information relay, and smooth operations in time-sensitive environments.

What is a dispatch technician?

Dispatch Technicians are professionals responsible for coordinating the movement of service personnel, vehicles, or goods. They receive requests, prioritize tasks, and communicate with field staff to ensure efficient operations and timely responses. Their work is crucial in industries like telecommunications, emergency services, utilities, and transportation. Dispatch Technicians use specialized software to track assignments and often serve as the main link between customers, field teams, and management. Strong communication and organizational skills are essential for success in this role.

What are some common challenges dispatch technicians face when coordinating field operations, and how can they be addressed?

Dispatch Technicians often encounter challenges such as rapidly changing schedules, unexpected equipment issues, and communication gaps between the office and field teams. Staying organized with scheduling software, maintaining clear lines of communication, and being adaptable to changes are essential for success. Building strong relationships with both field staff and clients also helps in resolving issues quickly and maintaining efficiency. Many companies support Dispatch Technicians with training and collaborative tools to help manage these challenges.

Is it hard to get hired as a dispatch technician?

Getting hired as a dispatch technician can vary depending on experience, certifications, and the industry. Candidates with good communication skills, knowledge of dispatch software, and relevant training often have better chances of securing a position. Entry-level roles may be easier to obtain, but advanced positions typically require more experience and technical skills.

What is the difference between Dispatch Technician vs Cable Installer?

AspectDispatch TechnicianCable Installer
Required CertificationsFCC license, technical certificationsNone typically required, on-the-job training
Work EnvironmentIndoor and outdoor, dispatch centers, customer sitesOutdoor, customer premises, construction sites
Employer & Industry UsageTelecom, utility companies, service providersCable TV, internet providers, telecommunications
Common Search & ComparisonYesNo

Dispatch Technicians coordinate service calls, manage schedules, and communicate with field technicians, often requiring technical certifications. Cable Installers focus on installing and repairing cable services at customer locations, usually with minimal certifications. Both roles are essential in the telecommunications industry but differ mainly in job functions and work environments.

More about Dispatch Technician jobs
What cities are hiring for Dispatch Technician jobs? Cities with the most Dispatch Technician job openings:
Infographic showing various Dispatch Technician job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 4% Part Time, 4% Temporary, and 4% Nights. Highlights an 100% In-person job distribution, with an average salary of $50,151 per year, or $24.1 per hour.

$25 - $35/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 14 days ago


Job description

HVAC Dispatcher

A Long Island City based HVAC Service Company seeks an energetic and aggressive HVAC Dispatcher with strong organizational skills and attention to detail. Candidate will ensure that all calls for service, repair and maintenance are handled in a timely fashion. Candidate should possess good oral and written communication skills, both with coworkers and over the telephone with outside company associates.

Responsibilities to include, but are not limited to:
  • 3+ years' experience dispatching
  • MUST have experience in a highvolume service organization
  • Superior customer service skills
  • Proficient multitasking skills
  • Demonstrates the ability to be proactive and resourceful
  • Takes initiative, pursues opportunities, and is goal oriented
  • Dispatch technician(s) for scheduled maintenances, emergency and routine service calls
  • Dispatch technician(s) based on skill and location
  • Serve as liaison between technician(s) and clients to determine course of action
  • High School Diploma or equivalent experience
  • Qualifications & Skills:

    The ideal candidate will possess previous Customer Service experience in a business to business environment. Microsoft application experience is a must Knowledge of the following programs is preferred:

  • Knowledge of Microsoft Dynamics for Field Service is preferable
  • ServiceChannel
  • FM Pilot
  • Benefits Offered: Medical, Vision, Dental and 401K


AFGO Mechanical Services logo

About AFGO Mechanical Services

Sourced by ZipRecruiter

For over 75 years, AFGO Mechanical Services Inc. has been catering to New York City’s commercial buildings by offering dependable solutions for their heating, cooling, and refrigeration needs. Our team is comprised of certified professionals experienced in working with all types of systems, regardless of brand or make. Our commitment to foundational training and continuing education sets us apart from our competitors. We are constantly investing in our staff so they can provide unrivaled service and expertise, offering the highest industry standards.

Industry

Construction

Company size

51 - 200 Employees

Headquarters location

Astoria, NY, US

Year founded

1928

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