Sales Coordinator, Lead

WRG is a woman-owned furniture dealer located in Carrollton, TX that is committed to finding highly motivated professionals with the passion to learn and grow in the company. The Sales Coordinator Lead is responsible for overseeing the daily workload of the Sales Coordinator team. A successful Lead will be able to motivate team members, assess performance and drive the work productivity. This role will report to the VP of Sales and will be responsible for keeping management updated on training opportunities within the Sales Coordinator team. This role will also maintain support  to Sales Reps by coordinating information in support of the pre-order sales process for all ancillary product orders.

Essential Duties and Responsibilities

• Facilitate weekly team meeting for monitoring volume of work ,
• Help maintain strong customer relationships by responding to customer needs, exchanging information and coordinating internal resources;
• Assist Sales Consultant and Design with pricing and preparation of proposals, bids and specifications, and may participate in client meetings;
• Aid in identifying and preparing specific ancillary price quotations such as freight, yardage requirements, and customer’s own materials
• Pull product brochures and finish samples to provide to Sales Consultant or client;
• Coordinate all necessary information with vendors to get projects ready for client review including preparing product specification file;
• Prepare change orders and internally communicate any changes;
• Regularly attend and participate in Team Huddles;
• Act as back-up for Sales Consultant in their absence, by providing information to clients and internal resources.

Position Requirements

• At least 2 years in a previous position leading team operations and productivity
• 2-4 years’ experience in sales support or a similar role (equivalent experience may be substituted for degree)
• Experience working in a consultative sales environment preferred
• Working knowledge of MS Windows, Word, Excel, and Outlook
• Experience with office furniture dealers or manufacturers is preferred but not required
• Steadfast commitment to providing the highest level of customer support
• Strong administrative and organizational skills
• Training and development skills
• Excellent interpersonal and communication skills
• High level of dependability and flexibility, with a very positive “can-do” attitude
• Self-motivated, strong initiative and good problem solving skills

   

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