Restaurant Server Assistant

Position Title:               Restaurant Server Assistant [A La Carte, Harborside Grill]

Department:                Food and Beverage

Reports to:                   Shift Supervisor + Restaurant Manager

Supervises:                   None

Position Summary: The position is responsible for setting and cleaning dining areas before, during and after service. Additionally, they may be asked to assist with side work and other general service duties. Server Assistants will provide premium service for members and their guests, abiding by the service standards of the Club. The Server Assistant staff will also be expected to go above and beyond to deliver memorable events, while bringing a high level of energy and professionalism.

Qualifications:

• High school diploma or equivalent in appropriate experience
• Two or more years’ experience in a similar position
• Ability to work scheduled hours including, when necessary, holidays and weekends
• Ability to lift 50lbs.
• Lifting, bending, twisting, reaching crouching, and crawling throughout the course of the job
• Being on your feet for an extended period of time

Job Duties:

• Serves as a positive role model by:
  • Adhering to the same standards of service and behavior that peers are required to uphold
  • Demonstrating effective communication skills through various digital platforms utilized by the Club
  • Maintaining a positive and friendly demeanor at all times
  • Working with peers to meet the needs of the team
  • Representing the Club well in its relationships with members and vendors

• Continually provides services in the areas of:
  • Exceeding the expectations of members and their guests, while representing the Club to the highest standards
  • Assisting servers in their general duties
  • Assisting in water service
  • Assisting in carrying food trays to tables
  • Removing soiled dishes from dining areas
  • Removing and replacing soiled linen, as needed
  • Cleaning floors in dining areas, as needed
  • Setting tables with silverware and glassware
  • Socking server stations
  • Collecting trash from dining areas
  • Continuously keeping ice buckets filled
  • Continually seek to enhanced knowledge and skills related to service
  • Maintaining self-awareness of members’, management and peers

• Assumes responsibility for the department by:
  • Assisting supervisors in maintaining proper inventory levels
  • Maintaining bar areas in a neat clean and orderly manner
  • Communicating with supervisors and peers concerning ongoing projects

• Results on which performance will be evaluated but are not limited to:
  • Being attentive to the needs of the members
  • General behavior and language
  • Maintaining good hygiene and a professional appearance
  • All but not limited to this Job Description