1316223 IT Applications Trainee - Memphis, TN

POSITION: IT Applications Trainee

FULLTIME/PARTTIME: Full-Time (05/13/2024-04/01/2025)

LOCATION: Memphis, TN (Hybrid with 1 day in office a week)

SCHEDULE: Mon-Fri 8:00am- 4:30pm

PAY RANGE: $24.00 - $21.75 an hour paid weekly. (pay is based on location and level of experience)

PRIMARY PURPOSE: To be oriented and trained in the software development lifecycle. Working under close supervision performs the following duties assists in the development/modification of simple software programs; assists in the development and submission of requirements to programmers; and participates in review sessions with IT colleagues.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES:

Develops an understanding of IT processes and procedures, including the software development life cycle. Develops skills and knowledge in required development language to perform assigned tasks. Under close supervision, assists in the performance of the following duties: Data and system analysis, including loading and balancing creation of derived fields and formatting, process flows and data diagrams. Requirement development process and unit testing of simple code units. Development and testing of software using Informatica, PL/SQL, Progress, Microsoft.net or other programming languages as specified. Investigation of issues and development of resolution in a timely manner with a technical leader. Follows per-established departmental standards and guidelines as they pertain to design and development; adheres to the goal of delivering and maintaining the highest quality of customer service to our clients.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES:

Performs other duties as assigned. Supports the organization's quality program(s).

QUALIFICATION Skills – Mandatory:

• Troubleshooting skills
• Have experience in writing queries to extract data from a database using SQL or any backend query language
• Knowledge of Web Services and APIs
• Multitasking skills
• Collaborate with customers and other team members to analyze, understand the concerns, and resolve issues.
• Ability to work as a team
• Critical thinking – the ability to identify the root cause of an issue and suggest possible solutions
• Excellent verbal and written communication skills
• Capable of understanding the code and ability to resolve support tickets within the stipulated SLAs with minimal supervision

Optional but preferred:

• Knowledge of HTML, CSS, JavaScript, and Rest APIs
• Have experience using document source control software
• Service Now or any IT Service Management (ITSM) tool experience
• Corporate Networking experience
• Ubuntu/Unix Familiarity

Education & Licensing Bachelor's degree from an accredited college or university preferred. Major in information systems or computer science preferred. Education in interpreting user requirements, business applications design and development of business applications strongly preferred. Experience No experience required. Specific knowledge of Oracle databases, PL/SQL, C#/C++/C, Open Source, Korn Shell Script, Perl or Progress 4GL highly preferred.

Skills & Knowledge Excellent oral and written communication skills PC literate, including Microsoft Office products Excellent interpersonal skills Ingenuity and creativity Logical approach to problem solving Analytical capabilities Ability to work under pressure Attention to detail Tenacity and patience Understanding of business processes and constraints Ability to work in a team environment Ability to meet or exceed Performance Competencies WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations.

WORKING CONDITIONS:

• May on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment.
• The ability to lift up to 30lbs.
• Use of computers and technology

Here at Canon Recruiting, People are our priority, and we are committed to Include Diversity in every segment of who we are. It is only through our Diversity, we are made a stronger organization, and increase our ability to provide top tier candidates that our clients have come to know Canon for. We have an inclusive environment all employees are celebrated for their unique differences. The different perspectives and experiences of our workforce give us the competitive advantage that is essential for success in an ever-changing market. By promoting inclusion with the same enthusiasm, we devote to quality and competency, and using the experience from a diverse assortment of backgrounds and experiences, Canon is able to improve the services and value we deliver to clients, employees, and customers. At Canon, Diversification and Inclusiveness are much more than a corporate ambition; they are a critical component in our daily corporate life.

Canon Recruiting is committed to a diverse and inclusive workplace. Canon Recruiting is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The pay range for this position is listed above. Base pay information is based on market location.
We will consider for employment qualified applicants with arrest and conviction records.
Our range of benefits may include health care and 401(k) savings plans.
For individuals with disabilities who would like to request an accommodation, please email our HR team. HR@canonrecruiting.com