Inside Sales Representative

MagTech is currently hiring for an Inside Sales Representative near Batavia, IL. Please apply below if you are interested and meet the qualifications below!

Responsibilities:

The Inside Sales position is responsible for handling customer service issues such as quoting, sourcing, follow up, and filing for an assigned group of customers. 

Inside Sales Representative – Customer Service

Pay: $20-25

Hours: 730am-430pm– Overtime as needed, average of 45 hours a week.

Job Responsibilities:

·         Handles all calls from the assigned customer group and sales department

·         Sources cost of new and repair pricing on jobs with the original equipment manufacturer (OEM)

·         Informs customer of unit prices, shipping dates, anticipated delays, and any additional information needed by customer

·         Quotes all incoming jobs in a timely manner

·         Follows up on all quotes to obtain customer approval for the repair

·         Confers with production or shipping to expedite or trace missing or delayed shipments

·         Receives and checks customer complaints

·         Handles all filing related to the assigned customer group

·         Fills out customer concern forms on sub-contracted jobs

·         Prepares various reports to customers or management as needed

·         Provides phone back up to the receptionist

·         Other projects and responsibilities may be added at the company's discretion.

Job Requirements:

·         Ability to communicate with co-workers, management, vendors, suppliers, and others in a courteous and professional manner

·         Possesses strong organizational skills

·         Ability to carry out multiple tasks in a fast-paced office environment

·         Working knowledge of Microsoft Word, Outlook

·         Ability to navigate the internet to do research

·         Ability to type 35wpm minimum