Senior Production Operations Manager

Emerge is exclusively recruiting for an exciting, newly created position with a fantastic client company in the Greater Cleveland, Ohio area, for a Senior Operations Manager. This position will oversee all production operations within 3 locations. This is a role of wide oversight, P&L and ERP management, mentoring and coaching. Reporting to the President, this highly visible role will have a highly talented and experienced staff to guide in meeting crucial timelines, quality, and customer satisfaction. We seek a strategic, exacting, technically astute, senior-level job shop manager with strong people skills, and the desire to help strengthen an incredible culture of excellence.

Summary:
The position will be the functional manager/leader of production operations across the company's in-house production, which currently includes two strong domestic factories/shops (Ohio & California) and an international self-managing subsidiary specializing in custom wood carving. The position has overall accountability and responsibility for successful production operations (ie: achieving schedule, quality, budget, etc.), however, the model is to have empowered shop/plant managers that drive the success and hold accountability for their operations. This position should then be a coach, guide, and helper to those shop/plant managers and their success. The position would have the shop/plant managers (2) the international subsidiary operations/general manager (1), as well as a production coordinator (ERP system data entry, reporting, and other support) and production scheduler (workflow development, scheduling, and schedule updates, reporting, etc.) reporting in. Including these five direct reports, the overall production operations include approx. 150 team members.

Primary Functions of the Position Include:

• Regularly communicating with Project Management / Project Operations regarding the planning, execution, and status of their work orders.
• Working to balance resources (equipment and human capital) across the production operations, including deciding which work orders and products get made where and when, to meet the schedules will balance capacity and resources.
• Developing, with shop/plant managers, and optimizing production workflows.
• Developing and entering (with production coordinator support) work orders and work order breakouts (hours/equipment assignment) by location and department.
• Maintaining (with the support of his/her team) microwork order-specific, workflows/schedules, consolidated project production schedules, and overall production operations schedules.
• Developing, maintaining, modifying, and reporting on various KPIs of production operations.
• Supporting plant/shop managers and HR in the recruiting, development, and retention of top talent.
• Managing financials for over-production operations, including annual budgeting, budget and spend control, budget reporting, etc.
• Coordinating with other departments (ie. purchasing/precon, engineering, project management) to ensure the success of the total operations.
• Potentially support the evaluation of expansion, acquisitions, etc., related to production.
• Supporting and driving continuous improvements, efficiency, and cost-saving (ie. six sigma) types of initiatives.
• Establishing, supporting, and driving quality control within each production operation.
• Reporting: developing and reporting on multiple facets of the production operations.
• Supporting the development, maintenance, and implementation of core processes and procedures.
• Supporting the development, maintenance, and implementation of shop craft / technical training.
• Planning, evaluation, and implementation of various maintenance (facilities and equipment) initiatives, and improvement concepts (ie. new equipment business cases, etc.).

What the role is:

• Heavy communication
• Support of Plant / Shop Managers
• Heavy computer / ERP
• Financial management
• Heavy scheduling and workflow planning
• KPI driven and skilled forecasting and reporting
• Training, coaching, mentoring, team motivation.
• Travel to various shop operations from time to time, and on occasion to project sites.

Qualifications:
· Proven successful management experience in a custom/job-shop manufacturing environment.
· Understanding of complex, niche, custom manufacturing processes
· Understanding of job cost and WIP tracking
· Strong technical understanding of manufacturing processes, quality control, continuous process improvement and OTD.
· Strong ERP knowledge and experience. Experience with Visual and/or Procore a plus.
· Experience in industries such as aerospace, automotive, or custom carpentry desirable.
· Solid job tenure history
· Outstanding people skills
· Ability to be onsite in the Greater Cleveland area with some travel.

If you are qualified for this position, please click "apply now" or send resume to Elaine McKenna, Sr. Search Consultant, at elaine.mckenna@emerge360.com. Thank you in advance, however, only qualified candidates will be contacted. #INDDH
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