Area Supervisor

JOB SUMMARY:


The Area Supervisor (AS) is responsible for monitoring and oversight of all aspects of client care and delivery of services for individuals receiving services in the AMICUS Supported Living Program and Family Supports Programs. The AS is responsible for ensuring that programs are implemented in keeping with AMICUS vision, mission, and code of ethics, ensuring quality service provision to individuals, and supervision of Site Supervisors, and Direct Support Staff. The AS maintains monthly program reports, tracks and ensures proper reporting of incidents, doctors appointments, coordinates with a wide variety of consumers to grow and maintain programs within existing AMICUS rules and regulations, and provides training and support to the Site Supervisors, and Direct Support Staff. This position works under the supervision of the Program Manager (PM).

JOB DUTIES/RESPONSIBILITIES:


Aid in overseeing placement of consumers in residential settings

Responsible for ensuring proper and accurate records are completed and kept in accordance with agency policies

Develop new and manage ongoing consumers services.

Assure compliance with agency, state and federal policies, procedures, and regulations

Assure satisfaction of consumers, consumers' families, guardians, employers, referral sources, and funding sources

Assure stability and growth of service areas

Maintain regular and open communication with staff and coworkers

Responsible for the safety of individuals in agency services

Monitor trends in overtime and work to reduce overtime according to the Overtime Reduction

Policy

Observing and maintaining appropriate levels of staffing hours

Performing weekly site visits and conducting site reviews at each visit as assigned by COO

Aid in individual care as needed

In collaboration with the PM, prepare and update all scheduling assignments according to the Service Authorizations/NOAs for all residential and family support programs weekly.

Oversee agency accreditations related to services, including the accreditation process and ongoing compliance with standards

Ensure applicable OSHA, BQIS, and BDDS compliance standards are met, and all related training occurs. Documents training and compliance in accordance with Amicus Place regulatory requirements

Other duties as assigned by the COO or PM

ESSENTIAL JOB FUNCTIONS:


Ability to work a flexible schedule, including evenings, weekends, and holidays

Hours of work are Monday through Friday, 9:00am to 5:00pm. Occasional evening and weekend work may be required as job duties demand.

Ability to work every other weekend

Maintain regular contact with guardians

Ensure staffing assignments are followed within allowable NOA/Service Authorization service hours and submitted to the COO

Ensure timely and accurate communication with internal and external customers during and after the transition process.

Works with transition team to ensure transition checklists are accurate and up to date

Provide on-call support as assigned after regular business hours and on weekends.

Ensure all internal and DDRS Incident Reports are submitted accurately and timely and that all necessary follow up has occurred to ensure the health and welfare of service participants

Ensure incident follow up information is communicated timely with case managers.

Other duties as assigned by COO

MINIMUM REQUIREMENTS/QUALIFICATION:


Current CPR Certification / First Aid Certification

High School Diploma/ G.E.D equivalent

At least 18 years of age

Valid drivers license

A bachelors degree in a human services field or

At least one-year full-time direct experience working with individuals with developmental disabilities

At least one year of supervisory experience

Current liability insurance

Current negative TB (Tuberculin test) or evidence of a negative chest x-ray

Screening Requirements: Dependable vehicle per state regulations, acceptable Criminal Background Check and reasonable suspicion drug test

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is regularly required to talk and hear. This is a sedentary role with periods of increased walking or standing needed. File maintenance and other activities require the employee to stand, sit, squat, bend at the waist and knees. The position requires a moderately high volume of computer work, including data entry and spreadsheet maintenance. When working with consumers, there is always the possibility of aggressive acts. Aggressive acts could consist of pulling, pushing, pinching, biting, hair pulling, kicking, slapping, punching, scratching, head butting, spitting, and throwing objects.