Experienced Laundry Attendant

Job Title: Hotel Laundry Attendant

Job Overview: As a Hotel Laundry Attendant, you play a vital role in maintaining the cleanliness and presentation standards of the hotel's linens, towels, and other textiles. Working behind the scenes, you ensure that guests receive freshly laundered and neatly folded linens, contributing to their overall satisfaction with their stay.

Key Responsibilities:

1. Processing Laundry: Sort, wash, dry, fold, and press hotel linens, towels, and uniforms according to established procedures and quality standards. This includes segregating items by color, fabric type, and level of soiling to ensure proper treatment.

2. Operating Equipment: Operate industrial laundry equipment such as washing machines, dryers, ironers, and folding machines safely and efficiently. Monitor machines during operation to ensure they function correctly and troubleshoot any issues that may arise.

3. Stain Removal: Identify and treat stains on fabrics using appropriate cleaning agents and techniques to ensure stains are effectively removed without damaging the material.

4. Inventory Management: Keep track of linen inventory levels and notify management when supplies are running low. Assist in conducting regular linen inventories and replenishing stock as needed.

5. Quality Control: Inspect laundered items for cleanliness, proper folding, and any damage or defects. Ensure that all linens meet the hotel's quality standards before they are returned to circulation.

6. Guest Requests: Respond promptly to guest requests for additional linens, towels, or special laundry services. Provide courteous and efficient service to ensure guest satisfaction.

7. Safety and Sanitation: Adhere to safety protocols and guidelines while handling chemicals and operating laundry equipment. Maintain a clean and organized work area to prevent accidents and uphold sanitary conditions.

8. Teamwork: Collaborate with other members of the housekeeping and laundry teams to prioritize tasks, meet deadlines, and ensure smooth workflow within the department.

Qualifications:

• High school diploma or equivalent preferred.
• Previous experience in a similar role, preferably in a hotel or hospitality setting.
• Knowledge of proper laundry handling techniques, including sorting, washing, drying, folding, and pressing.
• Familiarity with industrial laundry equipment and basic maintenance procedures.
• Ability to lift and carry heavy loads, stand for extended periods, and work in a fast-paced environment.
• Attention to detail and a commitment to maintaining high cleanliness and quality standards.
• Excellent communication skills and a customer-focused attitude.
• Flexibility to work various shifts, including nights, weekends, and holidays.

Working Conditions: Hotel Laundry Attendants typically work in a climate-controlled laundry facility within the hotel. The job may involve standing for extended periods, bending, lifting heavy loads, and exposure to cleaning chemicals. Flexible scheduling may be required to accommodate the hotel's operational needs, including weekends and holidays.

Conclusion: As a Hotel Laundry Attendant, you play a crucial role in ensuring the comfort and satisfaction of hotel guests by providing them with clean, well-maintained linens and textiles. Your attention to detail, dedication to quality, and commitment to excellent service contribute to the overall success of the hotel's housekeeping operations.