Data Manager

K9s For Warriors is the nation’s largest provider of service dogs to veterans suffering from the invisible wounds of war, such as Post-Traumatic Stress Disorder. Our unique, in-house program helps change the lives of American heroes by pairing them with a battle buddy, who was likely a rescue dog and then teaching him or her to utilize that dog to mitigate the symptoms of their wounds. In order to continue the great work, we are doing, we are in need of a Data Manager to join our amazing team!

Role and Responsibilities

Under the general direction and supervision of the Chief Operating & Information Officer, the Data Manager is to ensure the integrity of master data within K9s For Warriors and applicable systems. The data Manager will also ensure adherence to the processes defined for creation, changes to, maintaining, and retiring master data, including data ownership, data management processes, data standards, and optimization for efficiency and accuracy.

Essential Functions and Responsibilities

• Enforces K9s’ data policies, business processes, and continuous improvement of master data creation and maintenance are strictly adhered to, ensuring that the working practices align with the company’s operating model and standard operating procedures
• Serves as the Project Manager in planning and implementing appropriate technologies to meet the evolving needs of the business and deliver any implementations on time, budget, and quality
• Responsible for the application of systems analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional specifications
• Focuses on essential master data management processes, governance, controls, data migration & integration, data maintenance, data quality assurance & control, backup strategies, and archiving
• Sets and monitors quality standards for master data and its attributes, such as metrics and KPIs
• Ensures security and compliance for data are defined that adheres to privacy laws, industry regulations, and corporate compliance mandates
• Works cross functionally with teams to identify and act on opportunities for consistent process improvement
• Serves as Systems Administrator to manage data systems to ensure transparency, fidelity, accuracy, and access control of key users
• Builds reports and create dashboards to help guide K9s leadership
• Liaise with IT company
• Manage company computers and technology
• Other projects as assigned

Qualifications and Education Requirements

• Bachelor's Degree in Database Management, Computer Science, MIS, Engineering, or related field preferred
• Minimum 2+ years of work experience with database systems and management, including data collection, data visualization, report generation, data cleaning, mapping, and manipulation
• Excellent project management, problem-solving, and communication skills, both oral and written
• Must have strong knowledge of Microsoft Office, including Word, Excel, PowerPoint, etc.

Preferred Skills

• Experience with Salesforce, Smartsheet, Blackbaud, or other similar systems
• Strategic thinker and good analytical skills
• Strong track record of delivering complex data projects on time and within budget, and able to interact with business partners and multiple teams
• Energetic, detailed oriented, able to adhere to deadlines promptly
• Strong organizational skills
• Self-motivated, strong leadership, customer-oriented, interpersonal and communication skills

Core Competencies

• Attention to Detail
• Focus on Quality
• Independence
• Insight
• Problem Analysis