Teller
- Full-Time
Come Join a Team that is Working Together to Enhance the Lives of our Colleagues, Customers and the Community Every Day!
Schedule: (30-32 hours) Tuesday through Friday 11 am - 6 pm & Saturday 8:15 am - 12:15 pm
This position is responsible for processing a variety of financial transactions including check cashing, withdrawals, deposits, and loan payments; preparing daily settlements of teller cash; greeting customers, delivering prompt and efficient service; following all required security procedures and policies and promoting business for the Bank.
Duties and Responsibilities:
- Receives retail and commercial deposits. Cashes checks, savings withdrawals and U.S. Savings Bonds; accepts loan payment and utility payments; makes cash advances; handles change orders; issues Official checks; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing.
- Examines documents for endorsements, and issues receipts as applicable.
- Recognizes situations where a hold is warranted to ensure collectability of funds.
- Balances cash drawer daily and verifies cash being returned to the vault.
- Provides effective customer service by answering customer questions and troubleshooting issues with ATM/Debit cards, online banking, and other account related issues.
- Resolves problems within given authority.
- Participates in the branch opening and closing procedures and adheres to established security practices to ensure safety of the branch, staff, and customers.
- Recognizes opportunities to cross-sell the Bank’s other products and services, refers customers to appropriate staff as needed.
- Complies with and works toward branch goals to achieve or exceed branch growth potential.
- Assures compliance with all Bank policies, procedures and processes, and all applicable state and federal banking laws, rules, and regulations.
- Adheres to Bank Secrecy Act (BSA) responsibilities that are specific to the position.
- Performs other duties as assigned by management.
Qualifications:
- High school diploma or (GED) required; and 1 year of cash handling or customer service experience preferred.
- Strong computer skills to include database and Microsoft Office.
- Ability to work independently and as a team member.
- Detail oriented.
- Basic math skills to include the ability to calculate interest and balance accounts.
- Ability to count currency, coin, and negotiable instruments in a timely manner.
- Excellent communication skills.
- Good organizational and time management skills
Physical Demands and Work Environment:
- Mobility sufficient to perform activities required of position, including travel to branch locations
- Manual dexterity for the functional operation of office equipment, such as computers, calculators, etc.
- Ability to actively engage in necessary communications with internal and external customers.
Company Benefit Offerings:
- Medical, Dental and Vision insurance
- Paid Time Off (PTO)
- 12 Paid Holidays (including Birthday)
- 401K retirement plan with company match
- Employer paid life insurance
- Employer paid disability insurance
- Voluntary life and disability insurance
- Discretionary Profit Sharing
- Employee Assistance Program
Queenstown Bank is an Affirmative Action / Equal Opportunity Employer. Queenstown Bank is an E-Verify participant.
Address
Queenstown Bank of Maryland.
Centreville, MDIndustry
Finance and Insurance
Posted date
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