Underwriting Service Representative

Underwriting Service Representative

Days/Hours: Monday through Friday; 8:00am – 5:00pm

About Midwest Family:

· Ward’s Top 50 Rated Insurance Carrier 4 years in a row

· Growing Company writing $250M of Premium in 24 States

· Telework (Work from home) company since 2006

· Exceptional Benefits Package

· Opportunities for career growth and advancement

Midwest Family Mutual has been recognized as one of the top 50 in the nation by The Ward Group. As a regional carrier operating in 24 states we offer a full array of Commercial & Personal Property and Casualty lines of business. We are looking for a self-motivated, energetic and experienced service representative. Qualified candidates will have 2+ years of Property & Casualty Insurance experience.

This is a telework (work from home) desk position and requires someone who can work independently and as part of a remote team environment. A dedicated home office space, wired high speed internet connection, and ability to work well in this type of environment is required.

The role of the service representative is to provide excellent customer service while accurately and efficiently completing assigned responsibilities, which include

• Processing Personal and Commercial lines Endorsements.
• Process renewals for Commercial lines accounts.
• Order and review property inspections and building cost estimators.
• Answer correspondence and emails promptly and professionally.
• Complete additional processing and reporting tasks as assigned.

Qualifications/Requirements:

Minimum of 2 years Property/Casualty experience required.

Strong understanding and working knowledge of personal and commercial policies and coverages.

Good communication skills.

Ability to work independently and effectively in a remote work environment.

Strong organizational skills and attention to detail.

Proficient with MS Office Suite.

Must have High-Speed Internet and dedicated home office space.

Must be able to travel to the regional and/or corporate office when requested. *Travel is minimal.

Education/Training/Experience:

High School Diploma or GED.

Insurance Designation preferred (CISR, INS, CPCU, CIC, AU)

Midwest Family Mutual offers a competitive salary along with a comprehensive benefits package that includes:

· Medical (HDHP) Insurance

· Health Reimbursement Account with employer contributions

· Wellness Incentives

· Dental Insurance

· Vision (materials only plan)

· Flexible Spending – Medical and Dependent Care

· Employer paid Short Term Disability

· Long Term Disability

· Employer Paid Life Insurance (2x annual salary) including dependent coverage

· Employee and Dependent Life Insurance Plan Options

· Accident, Hospital Indemnity and Critical Illness Plan Options

· LifeLock Identity Protection Plan Options

· Paid Time Off

· Paid Holidays (nine per year)

· Paid time off for CE

· Eight hours of paid time off per year for volunteer work

· Employer matching for employee 501c donations (limited)

Retirement Benefits include:

401K and Roth 401K with company match

Employer Paid Defined Benefit Pension Plan