Instructor Assistant - Medical Assistant Program

*This position is for the evening program: 4:00pm-9:00pm

Under the supervision of the Center Director, performs assistance in the Instructor Assistant for the Medical Assistant Program.

Provides administrative support and participates in planning and coordinating student activities; participates in promoting the CET mission and initiatives and in the accomplishment of the organization’s goals.

ESSENTIAL JOB FUNCTIONS (May include, but are not limited to, the following):

• Assists during classroom instruction.
• Assists with written materials and handouts that are descriptive, well-organized and legible.
• Participates in skill informational sessions for prospective and new applicants.
• Maintains a professional, well-organized and stimulating atmosphere in the classroom/shop which is conducive to learning.
• Interacts with students, co-workers and supervisors in a positive, cooperative and professional manner, so as to demonstrate to students a model of expected behavior on the job. Manages student behavior in the classroom/shop.
• Assists with individual advising sessions; motivates students toward greater achievement in skill work performance and in maintaining good attendance. Promotes “self-help” attitudes and positive self-images.
• Evaluates students’ progress in accordance with established standards and criteria.
• May conduct student follow-ups with Job (J) status students and graduates at the required intervals and records information in the student database management system.
• May assist in maintaining relations with Technical Advisory Committee (TAC) members and comply with all related policies and procedures as required.
• Collaborates with staff to assess student and program needs; works as a unit team member for the guidance and development of every student.
• Maintains confidential attendance records, student files, including progress reports that may be shared with sponsoring agents, and complying with all federal and state laws regarding adherence to safeguards to protect confidential student data (Personal Identifiable Information).
• Utilizes software programs to analyze, process, record, retrieve and verify statistical data, and to prepare training materials.
• Maintains good organization in the classroom or other work areas and adheres to safety standards. Conducts regular inspections of designated work areas and equipment and reports any hazardous or unsafe working conditions to their supervisor or safety committee. Works with other staff to conduct emergency disaster drills
• Performs other program related duties as required.

REQUIRED KNOWLEDGE AND ABILITIES

• Bilingual in English/Spanish is preferred.
• Knowledge of modern technology and field related terminology.
• Knowledge of principles of student advising and training methods and techniques.
• Knowledge of computer equipment operations and various software programs including, word processing, database management and spreadsheet applications.
• Knowledge of current safety standards related to an office or other customer service work environment.
• Exhibit sensitivity to a multicultural student population.
• Ability to work under pressure and exercise flexibility as needed. Act independently and exercise sound judgement; maintain confidentiality in all matters related to students.
• Effective oral and written communication skills.
• Ability to ensure accurate and timely preparation of various required documentation.
• Ability to establish and maintain effective cooperative relationships.

EDUCATION AND/OR EXPERIENCE

• Possess the academic, experiential and professional qualifications, including a minimum of a high school diploma (or its equivalent) and
• A minimum of three (3) years of industry experience, education and training in current practices.
• Experience working with persons of diverse socio-economic and ethnic backgrounds.

EQUAL EMPLOYMENT OPPORTUNITY
CET is an Equal Employment Opportunity employer and it is our policy to be in compliance with all federal, state and local law relative to discrimination in employment. CET follows the practice of promoting Equal Employment Opportunity.