Medical Scheduler

We are seeking a self-starting, experienced individual to join our clinic as a Medical Scheduler. As part of our administrative team, you assist patients in making, altering, and canceling medical appointments, ensuring patients have access to the services and treatments they need. You accurately record patient information, and route patient calls to the correct department or individual. This position requires you to have close attention to detail, impeccable phone etiquette, and working knowledge of common medical terminology. Our ideal candidate has prior receptionist experience, especially in a medical setting, coupled with superb data entry and communication skills.

Medical Scheduler Duties and Responsibilities

• Schedule for our providers out in the field that will be seeing patients in their homes. This will also include training on local zip codes so you can create efficient routes for the providers.
• Answer patient calls, field questions, and assist patients in making new medical appointments
• Change or cancel appointments as necessary
• Accurately note all patient information according to confidentiality standards and HIPAA requirements
• Route calls to the appropriate department or individual

Medical Scheduler Requirements and Qualifications

• High school diploma or GED certificate
• Knowledge of common medical terminology
• Prior receptionist experience, ideally in a medical clinic environment
• Bilingualism (English/Spanish) a strong plus
• Excellent communication skills and phone etiquette

Compensation is negotiable DOE.