Intake Coordinator

California Protons Cancer Therapy Center provides state-of-the-art cancer treatments to patients with varying diagnoses who travel here from all over the world. From our world-renowned Radiation Oncologists, highly trained Registered Nurses, Medical Physicists, Dosimetrists, and Radiation Therapists, and everyone in-between, our team of professionals works collaboratively to bring hope and healing to even the most aggressive cancer cases. If joining a dynamic team whose passion it is to help people return to their life as they once knew it sounds exciting, California Protons Cancer Therapy Center may be the place for you.

Reports to: Business Operations Manager

Salary Range: $25.00-30.00/hour (Dependent on education and experience)

Classification: Non-Exempt

Summary:

The Intake Coordinator is responsible for facilitating patient care by assessing and evaluating patient’s physical, psychosocial and emotional needs. The Intake Coordinator helps support and coordinate patient access, appointments and medical information and is the primary clinical contact which functions as a Navigator and Patient Advocate between patient, their family and the care team.

Key Responsibilities:

• Review medical records for individuals to establish candidates for Proton Therapy treatment
• Inform patients of additional testing and/or treatments required
• Receive, track and report on all physician referrals for consultation and/or treatment
• Monitor care and data to optimize patient outcomes including collaboration with medical staff to facilitate optimal patient care
• Facilitate the education of patients and families. Acts as a resource to health care team
• Act on behalf of the patients and family to ensure care is safe and appropriate with consideration for values, diversity and human rights
• Utilize organizational skills to assure continuity of care in collaboration with other disciplines through appropriate planning, education, and coordination of other services
• Coordinate with interdisciplinary team members to gather all necessary data for consultations
• Coordinates the delivery of safe and appropriate patient care governed by evidence-based clinical practice
• Maintain records, prepare reports and compose legible correspondence/documentation on patient record of progress notes, telephone calls, patient education, instructions and unusual situations
• Serve as resource for information about services provided for inquiries from physician offices, potential patients and families from outside San Diego County.

Required Skills:

• Knowledge of medical procedures, terminology and equipment
• Ability to maintain confidentiality
• Strong organizational and analytical skills; innovate with ability to identify and solve problems
• Excellent interpersonal skills
• Demonstration of positive behaviors including mentoring and coaching to team under his/her supervision
• Use of critical thinking skills to recognize and solve patient problems
• Ability to plan work, establish priorities and remain flexible
• Demonstrate proficiency of computer applications and EHR systems

Qualifications/Experience/Education:

• Certified Medical Assistant strongly preferred or equivalent education and experience in oncology.
• Bachelor's degree preferred
• Minimum of 3 years of oncology experience in a hospital or clinical setting.

California Protons Cancer Therapy Center is following all federal and state mandates. We do have a voluntary but strongly encouraged COVID-19 vaccination policy in place for all staff.

California Protons Cancer Therapy Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, national origin, sex, age, disability, genetic information, status as a protected veteran, or any other legally protected status under local, state, or federal law.