Customer Success Representative

We are looking for a motivated individual to join our inside sales team. S-Concierge is an Solutions Provider that works with the full range of award-winning, flexible, reliable, and future-ready business products and services.

Our team works over the phone to determine the necessary TV and internet packages, insurance, moving services, and several other products for future and current apartment residents. We know that moving can be one of the most stressful experiences most people face, so we work to ensure the process is as smooth as possible for residents.

S-Concierge Team Member Responsibilities:

• Receive and place calls for new and existing customers to sell additional services or products (no cold-calls)
• Communicate with customers via phone, email and text messaging
• Navigate multiple processing systems
• Resolve any customer issues while providing an exceptional customer experience
• Work effectively within a team to meet both individual and group sales metrics and goals

Requirements

• Must be motivated and hardworking with good communication skills
• Must be able to work in a team environment
• Initiative and self-direction; can apply knowledge and make sound judgment to effectively resolve issues

Location: In-office - Downtown, Mobile, AL

Compensation: Hourly + Uncapped Commission (Av: 35k-45k)

Schedule: Full-time

Benefits

What's in it for you:

• Flexible Schedule
• Company Retreat (for top performers)
• Monthly Social Events
• Training & Development
• Compensation: Hourly + Uncapped Commission

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.