Fraud Analyst/Customer Service Rep

BCforward IT

Saint Paul, MN

Expired: over a month ago Applications are no longer accepted.

Contractor

Job Description

Job Title/Position: Fraud Analyst/Customer Service Rep
Job Duration: 6 Months
Job Location: Fully Remote
Type: Contract

Top 3 Skills - fraud exposure, analytical skills, experience in a customer facing role
Monitors account activity to identify fraudulent financial transactions and violations. Secures accounts to prevent losses. Works with internal departments to validate that charges are authorized. Works with merchants to resolve customer service issues or fraudulent activity. Maintains merchant processing statistics and records.
Preferred Skills/Experience - Some experience working with internal/external customers - Ability to identify and interpret data and resolve exceptions - Ability to work with unwritten but generally understood instructions - Effective verbal and written communication skills - Proficient computer skills, especially Microsoft Office applications - Some experience with loss mitigation a plus

Company Description

About BCforward:
BCforward began as an IT business solution and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full-service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centres across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers’ specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Why Work Here?

Strong leadership, lots of custodial activity, including, corporate action events, room for growth, limitless potential. Come join the wave!

About BCforward BCforward is a Global IT and workforce consulting company, leading businesses at moments of transformation, acceleration, and scale. We are leading a new era of global business and workplace culture forward by providing world-class consulting and staffing solutions to customers across the globe. At BCforward, we champion the power of human potential to help companies transform, accelerate, and scale.