Inside Technical Sales Representative

We are seeking a talented Technical Sales Representative who will be able to present the company and products in a professional and convincing manner.

Responsibilities:

• Assisting with e-commerce inquiries via phone and email
• Keeping customer and sales information updated in the CRM system (HubSpot)
• Actively seeking new leads through various channels and expanding contacts through networking.
• Gaining in-depth knowledge of the products to effectively address customer needs and queries.
• Answering questions about order and shipment status
• Establishing credit terms for new customers and partners if requested
• Updating the collaboration board (Monday) for the Sales Team
• Providing basic technical support related to products
• Communicating with our HQ in Korea when needed
• Keeping track of inventory used for customer trials, testing, and educational purposes.
• Addressing customer concerns promptly and effectively to maintain satisfaction.
• Preparing quotes for customers and ensuring accuracy in purchase orders.
• Scheduling and engaging in virtual meetings with prospects and customers to discuss their requirements.
• Improving and providing necessary resources such as catalogs, manuals, software, etc., to assist customers.
• Working closely with marketing, product development, and customer service for cohesive sales efforts.
• Documenting and following up on leads generated from trade shows when needed
• Occasional participation at a tradeshow or customer visit when needed
• Performing additional tasks as needed to support the sales team and company objectives.

Required Skills:

• Excellent communication skills via phone, email, and in-person
• Excellent time management skills
• Previous successful sales and/or customer service experience
• Ability to multitask and complete goals by deadlines
• Excellent problem-solving skills, sales techniques, and ability to negotiate and close deals
• Proficient in sales CRM software i.e. Salesforce, Hubspot, Freshsales, etc.
• Organized with attention to detail

Education and Experience:

• A degree in a related field is a bonus (ex. Engineering)
• Experience with PLC, HMI (hardware, software), and SCADA (software) a bonus

Other Requirements:

• Valid driver's license with no major driving violations
• Relocation to Henderson, NV

Benefits:

• Competitive Base Salary
• Commissions (uncapped)
• High Bonus Potential
• Paid Holidays, Vacation, and PTO
• Group Health Policy
• 401(k) Retirement Match
• Childcare Benefits
• Maternity/Paternity Leaves
• Education Support
• Relocation Assistance