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Inside Sales Support Representative Jobs (NOW HIRING)

The Inside Sales Support Rep will support the sales team with new and existing accounts and orders, be able to effectively communicate the status of the daily work schedule with internal and external ...

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We are seeking a dynamic Inside Sales Support Representative to join our team in the Las Vegas, NV office. In this role, you will be responsible for assigning leads and handle/disperse all incoming ...

iT1, a leading national technology solution provider headquartered in Tempe, AZ, is seeking a dedicated Inside Sales Support Representative. Recognized for over a decade as one of the Phoenix ...

iT1, a leading national technology solution provider headquartered in Tempe, AZ, is seeking a dedicated Inside Sales Support Representative. Recognized for over a decade as one of the Phoenix ...

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Inside Sales Support Representative information

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$24K

$51.5K

$84K

How much do inside sales support representative jobs pay per year?

As of May 28, 2026, the average yearly pay for inside sales support representative in the United States is $51,470.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $59,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Inside Sales Support Representative, and why are they important?

To thrive as an Inside Sales Support Representative, you need strong communication skills, proficiency in sales processes, and often a background in business or related fields. Familiarity with CRM software, order management systems, and Microsoft Office tools is typically required. Outstanding organizational skills, attention to detail, and the ability to build relationships help candidates excel in this customer-facing role. These capabilities ensure efficient sales operations, satisfied customers, and the achievement of sales targets.

What are the typical daily interactions and collaborations for an Inside Sales Support Representative?

As an Inside Sales Support Representative, you will regularly interact with both internal sales teams and external customers. Your daily tasks often include responding to customer inquiries, preparing sales quotes, processing orders, and providing product information. You will collaborate closely with account managers, logistics, and customer service departments to ensure smooth order fulfillment and address any client concerns. This role requires strong communication skills and teamwork to support sales goals and maintain positive customer relationships.

What does an Inside Sales Support Representative do?

An Inside Sales Support Representative assists the sales team by handling administrative tasks, managing customer accounts, processing orders, and providing product information to clients. They typically work from an office or remotely, communicating with customers via phone, email, or chat rather than meeting them in person. Their goal is to support sales representatives, maintain customer satisfaction, and help drive sales by streamlining the sales process. Inside Sales Support Representatives may also help generate leads, prepare sales reports, and coordinate with other departments.

What is the difference between Inside Sales Support Representative vs Customer Service Representative?

AspectInside Sales Support RepresentativeCustomer Service Representative
Primary RoleSupports sales team by generating leads, handling sales inquiries, and closing salesAssists customers with inquiries, complaints, and product information
Work EnvironmentOffice-based, sales-focused, often in a team settingOffice or call center, customer-focused, often in a call environment
Required SkillsSales techniques, communication, CRM proficiencyCommunication, problem-solving, customer service skills
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication courses

While both roles involve communication and support, Inside Sales Support Representatives focus on driving sales and supporting the sales team, whereas Customer Service Representatives primarily assist customers with their inquiries and issues. The roles often overlap in communication skills but differ in their primary objectives and work environment.

Infographic showing various Inside Sales Support Representative job openings in the United States as of May 2026, with employment types broken down into 5% As Needed, 54% Full Time, 39% Part Time, and 2% Temporary. Highlights an 89% Physical, 10% Hybrid, and 1% Remote job distribution, with an average salary of $51,470 per year, or $24.7 per hour.
Inside Sales Support

Inside Sales Support

Topflite Components LLC

Homestead, FL โ€ข On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago


Job description

Description

TopFlite Components, a division of kSARIA Corporation, is a vertically integrated manufacturer of electrical interconnect products. TopFlite Components manufactures a wide array of high-quality connector products from circular, D-Sub, push-pull, micro-miniature, PCB mount, Micro-D, power, hermetic, filter, Mil-Spec equivalent,with an extensive line of backshells, mold/shrink boot adapters, protective covers, shield termination and custom design interconnect products.ย 


TopFlite is seeking an Inside Sales Support person who will be the primary interface between customers and the internal organization during the sales process. The Inside Sales Support Rep will support the sales team with new and existing accounts and orders, be able to effectively communicate the status of the daily work schedule with internal and external teams. This role will be responsible for all sales support tasks and working cross functionally to get updates and ensure follow through. Strict attention to detail is required to ensure customer satisfaction.


TopFlite offers a great suite of benefits including medical, dental, vision, group term life, long term disability, paid time off, 12 paid holidays, 401(k) with a match and several voluntary plans.


The Inside Sales Support Rep will have the following responsibilities:

  • Support sales team with new and existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales.
  • Manage incoming calls
  • Process Incoming and outgoing quotes
  • Submits pricing requests to the sales manager
  • Submits orders to sales manager for review and approval.
  • Place or cancel orders in ERP system
  • Support customer request for information
  • Submits RMA requests to QA Manager & Sales Team
  • Provides approved RMA's to customers
  • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
  • Keep records of customer interactions, process customer accounts and file documents
  • Compile reports on overall customer satisfaction
  • Contributes to team effort by accomplishing related results as needed.
  • The Inside Sales Support Rep will report director to the VP Business Development at TopFlite.

PM19



Requirements

  • The Inside Sales Support Rep should be polished with an effective phone presence with excellent verbal and written communication skills
  • Time management skills
  • Exemplifies self-directed and focused work ethic
  • Proven qualification ability
  • Excellent sales and customer service skills
  • Strong analytical and problem-solving skills; attention to detail
  • Proven ability to build and maintain relationships with clients
  • Proficient with Microsoft Office Suite or related software.ย 

TopFlite, a division of kSARIA Corporation is an Equal Opportunity Employer/Disabilities/Veteransย