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Inside Sales Support Representative Jobs (NOW HIRING)

The Sales Support Representative is assigned to one or more Executive, Senior Executive or Presidential Account Managers to assist in their day-to-day fulfillment of orders and resolving customer ...

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SUMMARY The Inside Sales & Support Representative is a dynamic, customer-faced professional responsible for driving the company's success by fostering strong client relationships, growing sales ...

We're looking for a sales closer - someone who knows how to prospect, follow up, and close deals with confidence. This is a high-impact in-office position based at our Portland, OR, Headquarters ...

Support outside sales representatives with administrative and sales-related activities. * Prepare ... years of inside sales, customer service, or sales support experience, preferably within ...

Support outside sales representatives with administrative and sales-related activities. * Prepare ... years of inside sales, customer service, or sales support experience, preferably within ...

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Field Sales Support Representative - Los Angeles, CA (in-person) About the Role The Field Sales ... This position combines inside sales coordination with regular field visits, serving as the "boots ...

Inside Sales & Support Manager Inside Sales This person will be responsible for configuring ... The representative will interact with the customer via phone, e-mail, and in person to understand ...

Inside Sales & Support Manager Inside Sales This person will be responsible for configuring ... The representative will interact with the customer via phone, e-mail, and in person to understand ...

Inside Sales Representative | Temp-to-Hire Customer Service | Inside Sales Support | Project Coordination Pay Range: $18 - $21/hr. Raleigh, NC Monday-Friday | 8:00 AM - 5:00 PM | Full-Time | Fully ...

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Inside Sales Support Representative information

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$24K

$51.5K

$84K

How much do inside sales support representative jobs pay per year?

As of Sep 9, 2026, the average yearly pay for inside sales support representative in the United States is $51,470.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $59,000.00 per year, depending on experience, location, and employer.

What does an inside sales support representative do?

An Inside Sales Support Representative assists the sales team by handling administrative tasks, managing customer accounts, processing orders, and providing product information to clients. They typically work from an office or remotely, communicating with customers via phone, email, or chat rather than meeting them in person. Their goal is to support sales representatives, maintain customer satisfaction, and help drive sales by streamlining the sales process. Inside Sales Support Representatives may also help generate leads, prepare sales reports, and coordinate with other departments.

What are the key skills and qualifications needed to thrive as an inside sales support representative?

To thrive as an Inside Sales Support Representative, you need strong communication skills, proficiency in sales processes, and often a background in business or related fields. Familiarity with CRM software, order management systems, and Microsoft Office tools is typically required. Outstanding organizational skills, attention to detail, and the ability to build relationships help candidates excel in this customer-facing role. These capabilities ensure efficient sales operations, satisfied customers, and the achievement of sales targets.

What are the typical daily interactions and collaborations for an inside sales support representative?

As an Inside Sales Support Representative, you will regularly interact with both internal sales teams and external customers. Your daily tasks often include responding to customer inquiries, preparing sales quotes, processing orders, and providing product information. You will collaborate closely with account managers, logistics, and customer service departments to ensure smooth order fulfillment and address any client concerns. This role requires strong communication skills and teamwork to support sales goals and maintain positive customer relationships.

What is the difference between Inside Sales Support Representative vs Customer Service Representative?

AspectInside Sales Support RepresentativeCustomer Service Representative
Primary RoleSupports sales team by generating leads, handling sales inquiries, and closing salesAssists customers with inquiries, complaints, and product information
Work EnvironmentOffice-based, sales-focused, often in a team settingOffice or call center, customer-focused, often in a call environment
Required SkillsSales techniques, communication, CRM proficiencyCommunication, problem-solving, customer service skills
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication courses

While both roles involve communication and support, Inside Sales Support Representatives focus on driving sales and supporting the sales team, whereas Customer Service Representatives primarily assist customers with their inquiries and issues. The roles often overlap in communication skills but differ in their primary objectives and work environment.

What are popular job titles related to Inside Sales Support Representative jobs?

For Inside Sales Support Representative jobs, the most frequently searched job titles are:

Infographic showing various Inside Sales Support Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $51,470 per year, or $24.7 per hour.

Inside Sales Support Representative

Concord, NH • Remote

$20.43 - $25.91/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago


Job description

Overview

What We Do

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department.

Who We Are

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us

You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family.  Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive.  We value the importance of our employees' emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. 

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Responsibilities

Do you have strong people skills and a knack for providing tailored solutions that fit the needs of the client?  If so, the Sales Support Representative at Connection might be your next career move!  The Sales Support Representative is assigned to one or more Executive, Senior Executive or Presidential Account Managers to assist in their day-to-day fulfillment of orders and resolving customer issues on assigned accounts, both new and existing. The Sales Support Rep is an integral part of the success of the Account Manager and assists in account retention and growth.  Does this sound interesting to you?  If so, continue reading!

What Connection Offer You: 

  • A supportive Team invested in your success
  • Generous paid vacation, medical, dental and vision benefits
  • Monday through Friday work schedule
  • Tuition Reimbursement and 401k with matching

 

What You Bring to Connection: 

  • A strong drive to succeed
  • Excellent communication skills
  • Strong customer service skills
  • Ability to multitask
  • The desire to help others

 

In a Typical Day You Will: 

  • Provide superior customer to the Account Manager and customer during the order fulfillment process and in servicing
  • Act as a support resource for day-to-day transactions to allow the Account Manager the time and opportunity to expand their business.
  • Minimizes problem order situations by proactively following up on open orders and customer service issues for resolution.
  • Handle incoming calls and assist on calls as needed
  • Prepare and follow up on orders to ensure accuracy andcustomer satisfaction

 

About Connection: 

Connection, a leading provider of information technology solutions to small and medium-sized businesses nationwide, has consistently been recognized for its commitment to service. We are a publicly traded, Fortune 1000 company with $2.7 Billion in revenue in 2016. Headquartered in Merrimack, NH, Connection employs over 2500 people and sells more than 300,000 products. Our mission is to provide customers with the expert guidance, state-of-the-art tools, and exceptional service to solve their technology challenges. Today, we serve our customers through our staff of highly trained Account Managers, our team of on-staff experts, and our efficient procurement websites 

MinUSD $20.43/Hr.MaxUSD $25.91/Hr.Qualifications

Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a "live person".  

Employment Type: FULL_TIME