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Inside Sales Support Representative Jobs (NOW HIRING)

HOIST Fitness

Inside Sales Representative

Poway, CA · On-site

$21 - $23/hr

Inside Sales Support Representative Department: Sales Reports To: Inside Sales Manager Job Type: Full-Time Non-Exempt, 40 Hours per Week, 100% In-Office Pay: $21 to $23 per hour Job Details HOIST ...

HOIST Fitness

Inside Sales Representative

Poway, CA · On-site

$21 - $23/hr

Inside Sales Support Representative Department: Sales Reports To: Inside Sales Manager Job Type: Full-Time Non-Exempt, 40 Hours per Week, 100% In-Office Pay: $21 to $23 per hour Job Details HOIST ...

Connection

Inside Sales Support Representative

Concord, NH · On-site +1

$20.43 - $25.91/hr

The Sales Support Representative is assigned to one or more Executive, Senior Executive or Presidential Account Managers to assist in their day-to-day fulfillment of orders and resolving customer ...

AEG

Inside Sales & Support Representative

Portland, OR · On-site

We're looking for a sales closer - someone who knows how to prospect, follow up, and close deals with confidence. This is a high-impact in-office position based at our Portland, OR, Headquarters ...

B G Distributing

Be Seen First

Customer Service / Inside Sales

Nashville, TN · On-site

Inside Parts Sales / Support B & G Distributing is seeking an Inside Sales / Support Representative. You will be responsible for working as part of our sales team and will include activities such as ...

Surepoint Group

Inside Sales and Support

Atwood, KS · On-site

Position: Inside Sales & Support Employment Type: Full-time Employment Class: Salary, Exempt ... The representative will interact with the customer via phone, e-mail, and in person to understand ...

Surepoint Group

Inside Sales and Support

Atwood, KS

Position: Inside Sales & Support Employment Type: Full-time Employment Class: Salary, Exempt ... The representative will interact with the customer via phone, e-mail, and in person to understand ...

Fortinet

Sales Support Representative

Frisco, TX

$17.75 - $24.50/hr

The Sales Support Representative (SSR) is a key member of the Fortinet sales organization ... In this role, you will partner closely with Field and Inside Sales Account Managers, Deals Desk ...

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Inside Sales Support Representative information

See salary details

$24K

$51.5K

$84K

How much do inside sales support representative jobs pay per year?

As of May 28, 2026, the average yearly pay for inside sales support representative in the United States is $51,470.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $59,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Inside Sales Support Representative, and why are they important?

To thrive as an Inside Sales Support Representative, you need strong communication skills, proficiency in sales processes, and often a background in business or related fields. Familiarity with CRM software, order management systems, and Microsoft Office tools is typically required. Outstanding organizational skills, attention to detail, and the ability to build relationships help candidates excel in this customer-facing role. These capabilities ensure efficient sales operations, satisfied customers, and the achievement of sales targets.

What are the typical daily interactions and collaborations for an Inside Sales Support Representative?

As an Inside Sales Support Representative, you will regularly interact with both internal sales teams and external customers. Your daily tasks often include responding to customer inquiries, preparing sales quotes, processing orders, and providing product information. You will collaborate closely with account managers, logistics, and customer service departments to ensure smooth order fulfillment and address any client concerns. This role requires strong communication skills and teamwork to support sales goals and maintain positive customer relationships.

What does an Inside Sales Support Representative do?

An Inside Sales Support Representative assists the sales team by handling administrative tasks, managing customer accounts, processing orders, and providing product information to clients. They typically work from an office or remotely, communicating with customers via phone, email, or chat rather than meeting them in person. Their goal is to support sales representatives, maintain customer satisfaction, and help drive sales by streamlining the sales process. Inside Sales Support Representatives may also help generate leads, prepare sales reports, and coordinate with other departments.

What is the difference between Inside Sales Support Representative vs Customer Service Representative?

AspectInside Sales Support RepresentativeCustomer Service Representative
Primary RoleSupports sales team by generating leads, handling sales inquiries, and closing salesAssists customers with inquiries, complaints, and product information
Work EnvironmentOffice-based, sales-focused, often in a team settingOffice or call center, customer-focused, often in a call environment
Required SkillsSales techniques, communication, CRM proficiencyCommunication, problem-solving, customer service skills
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication courses

While both roles involve communication and support, Inside Sales Support Representatives focus on driving sales and supporting the sales team, whereas Customer Service Representatives primarily assist customers with their inquiries and issues. The roles often overlap in communication skills but differ in their primary objectives and work environment.

Inside Sales Support Representative jobs near you
Infographic showing various Inside Sales Support Representative job openings in the United States as of May 2026, with employment types broken down into 5% As Needed, 54% Full Time, 39% Part Time, and 2% Temporary. Highlights an 89% Physical, 10% Hybrid, and 1% Remote job distribution, with an average salary of $51,470 per year, or $24.7 per hour.

Inside Sales Support Representative

J J McDonnell & Co

Elkridge, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 22 days ago

Job description

Inside Sales Support
Elkridge, MD
Description
JOB DESCRIPTION
TITLE: Inside Sales Support
DEPARTMENT: Sales
REPORTS TO: Director of Sales
Position Summary: The Inside Sales Representative is responsible for supporting the outside sales team. Daily close collaboration with the outside sales team to support customers, problem solve and collectively service the customer and grow sales. This includes but not limited to: Accurate order entry, providing product knowledge/descriptions, timely problem resolution, pleasant, friendly and professional interactions with all customers.
Key Responsibilities:
Sales Responsibilities:
  • Support outside sales reps with customer outreach directed by AM as needed as well as vacation coverage.
  • Proactively identify opportunities to grow sales with existing customers through uncaptured product sales, competitive strategic analysis, menu evaluation.
  • Continued product education, new or existing products.
  • Understanding the nuts and bolts of yields, sizing and pricing on finfish.
  • Collaborate with internal teams to ensure product availability, correct spec and timely delivery.
  • Communicates regularly with the purchasing team on large orders or product needs.
  • Review and analyze priced orders for the following day to ensure adequate profitability for potential inbound product/cost changes as directed by Director of Sales

Administrative Duties:
  • Operate office equipment such as scanners and printers to complete tasks.
  • Organize and maintain accurate records of customer data and transactions.
  • Assist with cost updates in customer ERP systems and confirm purchase orders.
  • Participate in training to expand knowledge and enhance capabilities in the Sales and Retail areas.

Requirements:
  • Strong communication and interpersonal skills with the ability to build and maintain relationships.
  • Team player in all parts of the organization.
  • Detail-oriented with experience in data entry and managing customer information.
  • Ability to remain calm and professional in high-pressure situations.
  • Familiarity with CRM tools, Microsoft Office Suite, and ERP systems.

Working Hours and Scheduling:
  • Foodservice Department operations include hours from 7:30AM - 4:00 PM, Monday through Friday, with rotating Saturday morning availability

Additional Expectations:
  • Conduct oneself in a manner that always reflects positively on the Company, including professional business attire and behavior.
  • Participation in industry events as requested to represent the company.

DESIRED MINIMUM QUALIFICATIONS
Education and Experience:
  • High school education or GED
  • Proficiency in Microsoft Office Suite
  • Excellent problem solving and organizational skills
  • Excellent verbal and written communications skills.
  • Able to transfer attention from one task to another frequently without affecting performance.

Benefits:
J.J. McDonnell offers a comprehensive benefits package, including:
Medical, Prescription, Dental, Vision, and Life Insurance
Voluntary Short-term & Long-term Disability
Employee Assistance Program
401(k) plan
Other employee perks
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is required to sit, stand, talk and listen.
  • The employee is constantly required to use hands and fingers to feel, handle or operate objects; and reach with hands and arms.
  • The employee occasionally is required to stoop, kneel, crouch, and walk.
  • The employee is capable of lifting and/or moving up to 20 pounds occasionally.
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus.
  • Must be able to drive a vehicle and maintain a valid driver's license without excessive violations.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee works mostly indoors in an office environment and on occasion outside for brief periods of time. The employee can be exposed to wet and/or humid, hot, cold, and snow conditions, fumes or airborne particles and vibration.
  • The noise level in the work environment can range from quiet to loud in the field.
  • The performance of this position may routinely require exposure to the manufacturing areas where personal protective equipment such as safety glasses, hearing protection, hair nets and gloves may be mandatory.

The duties listed above are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Equal Opportunity Employer
J.J. McDonnell is committed to providing a diverse workforce experience. We are an equal opportunity employer, and all applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, veteran, or disability status. Employment decisions are based on qualifications, merit, and business needs.
We thank all individuals for their interest in J.J. McDonnell; however, only those selected for interviews will be contacted.

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