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Inside Sales Support Representative Jobs (NOW HIRING)

Hydrotech Isaacs

Inside Sales Rep

Fort Wayne, IN · On-site

Description The Inside Sales & Customer Support Representative serves as the primary point of contact for an assigned customer base, managing quote requests, purchase orders, customer inquiries, and ...

TalentSphere

Inside Sales Support

Jessup, MD · On-site

$100K/yr

Inside Sales Partner Location: Jessup, Maryland Our client, a leading building materials supply ... Work directly with senior sales representatives to support and execute large-scale, high-value ...

LHH US

Inside Sales Support Specialist

Lexington, NC · On-site

$20 - $23/hr

We are currently recruiting for an Inside Sales / Sales Support Representative job in Lexington, NC. This is a fully on-site role. In this role you are responsible for supporting B2B customers and ...

Hydrotech, Inc

Inside Sales Rep

Fort Wayne, IN · On-site

$22 - $30/hr

Job Type Full-time Description The Inside Sales & Customer Support Representative serves as the primary point of contact for an assigned customer base, managing quote requests, purchase orders ...

Fortinet, Inc.

Sales Support Representative

Frisco, TX · On-site

$17.75 - $24.25/hr

The Sales Support Representative (SSR) is a key member of the Fortinet sales organization ... In this role, you will partner closely with Field and Inside Sales Account Managers, Deals Desk ...

Fortinet

Sales Support Representative

Frisco, TX · On-site

$17.75 - $24.25/hr

The Sales Support Representative (SSR) is a key member of the Fortinet sales organization ... In this role, you will partner closely with Field and Inside Sales Account Managers, Deals Desk ...

Fortinet, Inc.

Sales Support Representative

Frisco, TX · On-site

$17.75 - $24.25/hr

The Sales Support Representative (SSR) is a key member of the Fortinet sales organization ... In this role, you will partner closely with Field and Inside Sales Account Managers, Deals Desk ...

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Inside Sales Support Representative information

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$24K

$51.5K

$84K

How much do inside sales support representative jobs pay per year?

As of Sep 9, 2026, the average yearly pay for inside sales support representative in the United States is $51,470.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $59,000.00 per year, depending on experience, location, and employer.

What does an inside sales support representative do?

An Inside Sales Support Representative assists the sales team by handling administrative tasks, managing customer accounts, processing orders, and providing product information to clients. They typically work from an office or remotely, communicating with customers via phone, email, or chat rather than meeting them in person. Their goal is to support sales representatives, maintain customer satisfaction, and help drive sales by streamlining the sales process. Inside Sales Support Representatives may also help generate leads, prepare sales reports, and coordinate with other departments.

What are the key skills and qualifications needed to thrive as an inside sales support representative?

To thrive as an Inside Sales Support Representative, you need strong communication skills, proficiency in sales processes, and often a background in business or related fields. Familiarity with CRM software, order management systems, and Microsoft Office tools is typically required. Outstanding organizational skills, attention to detail, and the ability to build relationships help candidates excel in this customer-facing role. These capabilities ensure efficient sales operations, satisfied customers, and the achievement of sales targets.

What are the typical daily interactions and collaborations for an inside sales support representative?

As an Inside Sales Support Representative, you will regularly interact with both internal sales teams and external customers. Your daily tasks often include responding to customer inquiries, preparing sales quotes, processing orders, and providing product information. You will collaborate closely with account managers, logistics, and customer service departments to ensure smooth order fulfillment and address any client concerns. This role requires strong communication skills and teamwork to support sales goals and maintain positive customer relationships.

What is the difference between Inside Sales Support Representative vs Customer Service Representative?

AspectInside Sales Support RepresentativeCustomer Service Representative
Primary RoleSupports sales team by generating leads, handling sales inquiries, and closing salesAssists customers with inquiries, complaints, and product information
Work EnvironmentOffice-based, sales-focused, often in a team settingOffice or call center, customer-focused, often in a call environment
Required SkillsSales techniques, communication, CRM proficiencyCommunication, problem-solving, customer service skills
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication courses

While both roles involve communication and support, Inside Sales Support Representatives focus on driving sales and supporting the sales team, whereas Customer Service Representatives primarily assist customers with their inquiries and issues. The roles often overlap in communication skills but differ in their primary objectives and work environment.

What are popular job titles related to Inside Sales Support Representative jobs?

For Inside Sales Support Representative jobs, the most frequently searched job titles are:

Inside Sales Support Representative jobs near you
Infographic showing various Inside Sales Support Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $51,470 per year, or $24.7 per hour.

Inside Sales Rep

Fort Wayne, IN • On-site

Hydrotech Isaacs
See more jobs at Hydrotech Isaacsexternal

Full-time

Re-posted 10 days ago

Job description

Description

The Inside Sales & Customer Support Representative serves as the primary point of contact for an assigned customer base, managing quote requests, purchase orders, customer inquiries, and sales opportunities. This role is responsible for building strong customer relationships, delivering exceptional service, and driving sales growth through responsive support, product guidance, and proactive communication.

Success in this position requires a commitment to Hydrotech's CARE values:

  • Commitment - Dedicated to customer success
  • Attention - Listen to understand customer needs
  • Responsibility - Take ownership and do what is right
  • Empathy - Treat customers with compassion and respect

This role works closely with customers, vendors, and internal teams to provide accurate quotes, manage orders, resolve issues, and ensure a positive customer experience while supporting Hydrotech's culture of integrity, collaboration, and accountability.



Key ResponsibilitiesCustomer Service & Sales Support
  • Respond to customer emails, phone calls, and inquiries in a timely manner.
  • Process quote requests, purchase orders, and order-related requests.
  • Build and maintain strong customer relationships through exceptional service.
  • Identify opportunities for upselling and cross-selling products and services.
  • Resolve customer concerns and coordinate solutions with internal teams.
  • Document customer returns, complaints, and quality-related issues.
Quoting & Order Management
  • Prepare accurate quotes using ERP systems and vendor information.
  • Communicate with vendors and internal departments to gather quoting information.
  • Recommend alternative products or solutions when appropriate.
  • Process customer orders accurately and provide timely order acknowledgments.
  • Monitor order status and communicate estimated ship dates to customers.
  • Maintain accurate customer, product, and order records.
Warehouse & Material Handling Support
  • Receive and record incoming inventory.
  • Pick, package, and prepare products for shipment.
  • Maintain accurate inventory and shipping documentation.
Qualifications
  • High School Diploma or equivalent required.
  • 1-2 years of customer service, inside sales, or related experience preferred.
  • Strong verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Ability to solve problems and manage multiple priorities.
  • Basic computer, ERP, and Microsoft Office proficiency.
  • Team-oriented with a customer-first mindset.
Physical Requirements
  • Ability to sit and work at a computer for extended periods.
  • Frequent use of standard office equipment.
  • Ability to lift and carry materials up to 50 pounds occasionally.
  • Ability to analyze situations, make decisions, and solve problems effectively.
Work Environment
  • Full-time position averaging 40 hours per week.
  • Primarily indoor office environment with occasional warehouse responsibilities.
  • Use of standard office and warehouse equipment as needed.

Requirements

  • High School diploma or equivalent 
  • 1-2 years customer service experience 
  • Demonstrated ability to learn new systems and processes

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