Inside Sales Representative

Turn Your Plumbing Knowledge into Sales Success! Launch Your Inside Sales Career.

Our Baltimore-based, family-owned plumbing company is searching for a passionate and results-oriented Inside Sales Representative. Leverage your technical knowledge and plumbing expertise to convert leads into sales while providing exceptional customer service. This position offers excellent growth opportunities within a supportive, family-oriented environment.

What Can We Do for You?

• Break free from feeling like just a number – experience genuine appreciation.
• Enjoy comprehensive health insurance coverage provided by the employer.
• Participate in exciting team-building activities, including cookouts and paintball, and stand a chance to win prizes.
• Opportunities for career advancement, ongoing in-house and off-site training.
• Earn competitive pay at $20 per hour, with rewarding monthly bonus incentives based on completed revenue generation from the calls you book.
• Access a 401k plan with up to a 3% company match.
• Paid holidays and paid time off.

Key Responsibilities:

• Handle all inbound sales inquiries, including walk-in customers and web-generated leads.
• Answer technical questions and provide assistance to customers to build value in our services.
• Process payments and handle financing for customers as needed.
• Assist customers who wish to cancel appointments, with a focus on retaining their business.
• Schedule jobs for web-generated leads and ensure appointments are efficiently managed.

Qualifications:

• Previous experience in inside sales, preferably in a technical or plumbing-related field.
• Strong sales skills with a proven track record of meeting or exceeding sales targets.
• Technical background preferred, with knowledge of plumbing systems and equipment.
• Ability to provide exceptional customer service and handle inquiries with professionalism.
• Proficiency in computer systems and phone systems; experience with Service Titan is a plus.
• Must be available to work Monday to Friday, 7:15 AM to 4 PM.

We are committed to providing equal employment opportunities to all qualified candidates, regardless of race, gender, veteran status, disability, or other protected category. Pre-employment background checks and drug tests are required for all applicants