CRM Specialist for Hubspot (Project-based) | Philippines

Join Peak Support: Where Passion Meets Purpose

At Peak Support, we're not just another outsourcing company—we're a dynamic, fast-growing team that values integrity, respect, excellence, collaboration, and compassion. As a Great Place to Work-Certified™ company with the best Glassdoor rating in the business process outsourcing (BPO) industry, we're committed to creating an exceptional employee experience. If you share our values and are passionate about delivering outstanding customer service, we want to hear from you!

We offer:

• Competitive compensation and excellent benefits.
• Comprehensive training and development programs.
• A fun, inclusive workplace culture.
• Opportunities for personal and professional growth.

Ready to take the next step in your career? Join the Peak Support team and discover why we're the top-rated employer in our industry.

Apply now and let's start our journey together!

What you will do:

As a CRM Specialist for Hubspot, you will be responsible for the administration, maintenance, and optimization of our multi-tenant HubSpot platforms, as well as others such as Zendesk, Gorgias, and Salesforce, ensuring it runs smoothly and efficiently. You will work closely with different departments and clients to understand their needs and provide solutions to meet their requirements.

As a CRM Specialist for HubSpot, you will:

• Manage and maintain the HubSpot platform, including setting up and customizing the platform to meet the needs of different departments.
• Ensure high availability and performance of the platform by performing regular checks and troubleshooting any issues that arise.
• Collaborate with different departments to understand their requirements and provide solutions using HubSpot features.
• Implement new features and functionalities as needed.
• Ensure data security and privacy by following best practices for data management and implementing necessary security measures.
• Provide training and support to end-users as needed.
• Stay up-to-date with new HubSpot releases and industry best practices.

We're looking for individuals with:

• 3+ years of experience in a similar role
• 1-3+ years of advanced knowledge of developer tools
• Strong understanding of the HubSpot platform and its features
• Experience with HubSpot administration, customization, and integration
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal skills
• Experience with APIs and scripting languages is a plus
• HubSpot certifications (preferred)
• Experience working within a BPO or multi-tenant HubSpot environment is a plus
• Experience with HubSpot integration with other omnichannel CX platforms is a plus
• Experience with other CRM solutions (preferred)