HR Onboarding Assistant

Tential

Tampa, FL

Other

Human Resources OnBoarding Assistant

On-Site in Tampa, FL

Who we are:

Tential is a solutions provider specializing in IT and customer experience. Our two primary offerings are IT professional services and Class-based hiring Solutions. We determine our client's team needs and build customized purpose-built solutions to take on emerging opportunities and everyday challenges. Tential comes through when it counts, guiding resource strategies from discovery to delivery with speed and confidence. Stronger teams mean better outcomes, and our professional network is the heart and soul of our business.

The Opportunity:

The Human Resources Onboarding Assistant will work directly with Tential's internal teams, consultants, and clients to provide administrative oversight and logistical and coordination support to ensure success of strategies, projects, activities, and programs.

What you will be doing:

Partner with the HR team to ensure "white glove service" during the onboarding of new hires. Typical duties could range from initiating employment paperwork to verifying I-9's and employment verifications.
Communicate with New Hires to schedule fingerprinting and assist through credit verification process.
Provide exceptional customer service and support to consultants which will include (but not limited to): new hire onboarding, coordination of shipping and tracking of all client laptops and equipment, resolving time entry issues, gaining manager time entry approvals etc.
Assist consultants with requests such as retrieval of paystubs, changes to direct deposit or W2's.
Acts as liaison between Tential consultants and internal HR to assist with benefits enrollment and questions.
Administer all communications to consultant population as needed.

What you will need to be successful:

Bachelor's Degree is required.
1+ years' experience working in an administrative and/or customer service capacity.
Strong relationship management experience and a love for it!
Initiative-taker who can multi-task and take ownership.
Demonstrate good judgement in knowing when to escalate issues and/or ask for help.
Strong organization and attention to detail and follow-through
Excellent verbal and written communication skills are essential.
Possess a customer service mentality and a passion for client service.
Excellent listening, negotiation, and presentation skills
Proficient in MS Office Applications such as Word, Outlook, and PowerPoint
Detail oriented and must have the ability to work in a fast-paced environment.

Why work at Tential?
At Tential, our success is derived from our team's commitment to customer satisfaction and industry leadership. These core values shape how we do business, collaborate with our teams, and support our clients. Do the following questions describe you?

Does working in a team-based atmosphere that is super charged by energy and creativity important to you?
When you see a challenge, do you see the opportunity to create a solution?
Do you love working in a fast-paced environment that is focused on exceeding client expectations?
Are you comfortable managing multiple priorities, organizing your time and meeting deadlines?
Is working at an industry leader in one of the fastest growing privately held companies appeal to you?
If you answered "yes" to the above questions, this may be the right place for you!

We are an Equal Opportunity Employer (EOE) committed to a diverse and inclusive workplace.

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