Automotive Sales Specialist

At Chapman Volkswagen of Scottsdale, we are committed to delivering a stress-free, seamless car buying process to our customers, so they leave the dealership feeling confident and happy about their vehicle purchase. We’re looking for motivated sales professionals to help us deliver an unforgettable shopping experience for every customer that walks through the door. The ideal candidate is knowledgeable, personable, customer service driven, has a positive attitude, and displays unwavering professionalism. Come join our team!

What We Offer:

• Excellent commission pay plan and uncapped earning potential – Weekly/ Monthly Bonuses!
• Company culture that supports professional development
• Dealership is closed Sundays!
• Low-cost medical, dental and vision insurance
• Life insurance and disability coverage
• Paid time off
• Company contributions into 401(k)
• Employee/family discounts on vehicle purchases and service
• Employee assistance program, volunteer opportunities and more!

Core Responsibilities:

• Respond to internet, live chat and phone inquiries promptly using phone, email and texting to generate sales appointments
• Log daily sales lead activities in the CRM and follow up with customers who are not ready to make an appointment
• Converting visitors into customers by understanding their needs and interests, and pairing them with a vehicle best suited for their lifestyle
• Perform professional vehicle demonstrations, staying up-to-date on product offerings, optional packages, and latest technology, and organize test drives
• Assist customers with completing sales and financing paperwork
• Deliver sold vehicles to the customer, ensuring they understand all of their new vehicle's technology and features

Desired Qualifications and Experience:

• Previous success in automotive sales is preferred, but not necessary
• Outstanding customer service and interpersonal skills, both in person and over the phone
• Goal oriented with a strong work ethic; experience working in an achievement driven or commission sales environment is a plus 
• Ability to think from the customer’s perspective and respond to objections with empathy
• Basic computer skills required; experience working with CRMs a plus
• Must have a valid driver’s license and clean driving record
• Must pass a pre-employment background check and drug screen

Hours and Work Environment

The Sales Department is open Monday – Friday 8am to 9pm and Saturday 8am – 8pm. We ask that all applicants have flexible availability to work any of the days and times listed above. This is an onsite position, and requires working with customers in person as well as online and over the phone. Sales Specialists report to the Sales Management team.

To Apply: If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone or email with next steps.