Front Desk Agent

Job Title: Front Desk Agent

We are seeking a friendly and professional Front Desk Agent to join our team at our boutique hotel. . As a Front Desk Agent, you will be the first point of contact for our guests, so excellent communication and customer service skills are a must.

Responsibilities:

- Greet guests and provide them with a warm welcome

- Check guests in and out of the hotel

- Answer phone calls and respond to emails in a timely manner

- Provide information about hotel amenities, services, and local attractions

- Handle guest complaints and resolve issues in a professional manner

- Maintain a clean and organized front desk area

- Assist with other duties as assigned by management

Requirements:

- 1-2 years of experience as a Front Desk Agent or similar role

- High school diploma or GED

- Ability to stand for extended periods of time

- Strong attention to detail and organizational skills

- Excellent communication and customer service skills

- Working knowledge of office products and Check-In Services

- Friendly and professional demeanor

- Strong vision to read and process information accurately

If you are a team player with a positive attitude and a passion for hospitality, we encourage you to apply for this exciting opportunity. We offer competitive pay and benefits, as well as opportunities for growth and advancement within the company.