Hotel Front Desk Agent
PROSPERA
Uniontown, PA
- $12 to $13 Hourly
- Vision , Medical , Dental , Paid Time Off , Retirement
- Full-Time
Job Description
Company Info
Job Description
Description:
The Hilton Garden Inn Uniontown is looking to hire a Front Desk Agent/Night Auditor to work in our Front Office.
This position is of great importance to the hotel and is a common stepping stone to positions of increasing responsibility in the industry.
ESSENTIAL RESPONSIBILITIES:
- Checks guests in and out of the hotel.
- Adheres to all accounting and cash handling procedures.
- Manage all guest requests and delegate tasks accordingly with other departments.
- Acts as PBX Operator and utilizes switchboard as well as other communicative devices.
- Answers all inquiries in a friendly and courteous manner, using clear speech and actively listening.
- Handle guest complaints.
- Performs daily audits including but not limited to reviewing rooms and tax postings, balancing totals, completing reports, completing back up and rebuilding of PMS.
- Informs management of any unusual activity during the course of their shift.
- Assist with shipping/receiving process in a timely manner.
- Assist guest with luggage when necessary.
- Maintain cleanliness of Front Desk area.
Job Types: Part-time, Full-time
Salary: $11.50 - $13.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Ability to commute/relocate:
- Uniontown, PA 15401: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Preferred)
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Overnight shift
- Weekend availability
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